Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
319
4 Stars
162
3 Stars
55
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
303)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
2
ho hum (more than a hum!)
on October 20, 2025
Posted by: notimpressed1
from cedar park, texas
[This review was collected as part of a promotion.] areas inside are colder than others (back wall) ... meaning uneven distribution of cooling
seems to rattle a LOT and is very noisy if something is not in a drawer ... can be heard 3 rooms away!
it does make ice fast
but overall, for 2025, i would say closer to 1 star
seems to rattle a LOT and is very noisy if something is not in a drawer ... can be heard 3 rooms away!
it does make ice fast
but overall, for 2025, i would say closer to 1 star
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426AAk1A . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427AAk17 or Instagram http://spr.ly/6428AAk1C. When responding, please include your contact information and reference Case # 824975.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426AAk1A . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427AAk17 or Instagram http://spr.ly/6428AAk1C. When responding, please include your contact information and reference Case # 824975.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice but noisy
on October 20, 2025
Posted by: Joyrider
[This review was collected as part of a promotion.] The refrigerator is nice looking and seems to be working fine, but it is noisy. There’s something vibrating in it. It always hums but it does it at a higher level. Don’t know how it’s energy efficient if something is always running. But appliances aren’t made to last like the old ones, even though they are supposed to be energy efficient. So in the terms it says that if they do t like your review they have the option to publish it?
Written by a customer while visiting whirlpool.com
Customer Rating
5
New refrigerator
on October 19, 2025
Posted by: Fred
from Arizona
[This review was collected as part of a promotion.] I purchased the refrigerator one month ago. It's the first one with water and ice in the door. Still getting used to this option but so far so good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge.
on October 19, 2025
Posted by: Dogtor32
[This review was collected as part of a promotion.] Nice fridge. Love the measured fill for my water. Just bought for my new home build.
Written by a customer while visiting whirlpool.com
Customer Rating
4
(No title.)
on October 19, 2025
Posted by: Archie
[This review was collected as part of a promotion.] Very pleased with capacity. Upper shelf, towards back, had been too cold; rearranged items to hopefully elevate issue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the features.
on October 18, 2025
Posted by: Chaz
[This review was collected as part of a promotion.] Everything is working well. We are very happy with our purchase. The only complaint is how hard it was and is to get the wrapping tape and some of the plastic off of the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on October 18, 2025
Posted by: Pattie
[This review was collected as part of a promotion.] Bought this last week and am very happy with it, The icemaker is wonderful
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 17, 2025
Posted by: Country living
from texas
[This review was collected as part of a promotion.] So far meets expectations! It is very big, holds enough food to last us a long time. Haven't even used bottom bin yet! Love the fast cool/freeze features.
Written by a customer while visiting whirlpool.com