Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
319
4 Stars
162
3 Stars
55
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
303)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
4
Like fingerprint resistant
on December 14, 2025
Posted by: Kelli68
[This review was collected as part of a promotion.] Apparently, the air filter was not included. I need to order one, but don’t know where the website is.
I think the refrigerator will be fine. It is too soon to judge, but so far it works well. The “in-door” ice feature, is frustrating, the button needs to be pushed at a certain area, for it to work…..my former one, did not, but I guess I will learn.
I should have tried before buying.
I think the refrigerator will be fine. It is too soon to judge, but so far it works well. The “in-door” ice feature, is frustrating, the button needs to be pushed at a certain area, for it to work…..my former one, did not, but I guess I will learn.
I should have tried before buying.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Like it a lot
on December 14, 2025
Posted by: pfatxxxxwe99
[This review was collected as part of a promotion.] I am taking a little time to get used to a side by side rather than the big drawer freezer,, but so far I love being able to sort things and see things better when I can individually place things on shelves. I hated digging through that drawer looking for something.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice product
on December 13, 2025
Posted by: Karis
[This review was collected as part of a promotion.] So far so good It’s our replacement fridge….hoping it works longer than 10 months!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 13, 2025
Posted by: Suelue12
from Florida
[This review was collected as part of a promotion.] Love this new refrigerator! My first side by side. No more digging through frozen foods in the freezer on the bottom. It was killing my back! Loads of room in the new one!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Product is great with lots of storage!
on December 12, 2025
Posted by: Marty
[This review was collected as part of a promotion.] I am happy with my new Whirlpool fridge. It does make some noise to let you know it is working. I'm sure I'll get used to it. Also, my sour cream was frozen while in the fridge. I like all the storage room and can see most everything when I open the door. I would recommend this refrigerator, and I am hoping it will give me at least 23 good years as my other whirlpool did!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the space, well designed.
on December 11, 2025
Posted by: Cat1
from CT
[This review was collected as part of a promotion.] I received this a week ago and so far I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Questions
on December 11, 2025
Posted by: Questions 12/25
[This review was collected as part of a promotion.] We love our new refrigerator but we're having two issues. One - refrigerator door is not level and is higher than the freezer door. Two - I can't get the ice maker to dispense ice cubes or crushed ice from the door. It seems frozen but I don't know how to adjust this. Thank you!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features!
on December 11, 2025
Posted by: Laura72
[This review was collected as part of a promotion.] It is very spacious and I love the I ice maker. Can easily access ice out of the bin in the freezer.
Written by a customer while visiting whirlpool.com