Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
224
4 Stars
99
3 Stars
33
2 Stars
14
1 Star
12
84%of customers recommend this product.
(
149 out of
177)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
5
Looks very clean
on August 15, 2025
Posted by: New fridge
[This review was collected as part of a promotion.] Looks very clean works perfect so far very happy with purchase
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 16, 2025
Posted by: wo14
[This review was collected as part of a promotion.] Bought about two weeks ago and pleased so far. Glad water filter is on the inside-not on outside and bottom.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet, stylish , roomy ...Whirlpool quality
on August 17, 2025
Posted by: Rico
from Lexington, SC
[This review was collected as part of a promotion.] We got this about two weeks ago in the midst of the blistering heat wave in the south east . Replaced my 19 year old baby (Whirlpool) of course . She just got tired i guess . Anyway, loved the look of this new unit as did my wife . This seems to have more room . Guess it is the shelves and wider door storage . The only thing I miss is the old ice cube style ( half moon shaped ) . Now we get the standard tiny cubes like my sons LG piece of garbage . At least the Whirlpool actually makes a FULL cube storage supply. Hope this baby lasts as long as her predecessor .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good brand
on August 18, 2025
Posted by: Gracie
[This review was collected as part of a promotion.] We brought this refrigerator on 7/31/2025
and so far we are satisfied if what we purchase
and so far we are satisfied if what we purchase
Written by a customer while visiting whirlpool.com
Customer Rating
5
The finger print resistant feature is great
on August 19, 2025
Posted by: Female 85
[This review was collected as part of a promotion.] So far so good, even though it is actually too early to tell
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great investment
on August 20, 2025
Posted by: Robby
[This review was collected as part of a promotion.] We did buy this fridge a month ago and we are very pleased every feature is working
Written by a customer while visiting whirlpool.com
Customer Rating
5
Adjustable shelves
on August 21, 2025
Posted by: Vette64
[This review was collected as part of a promotion.] We bought this to replace our 25 year old whirlpool that was still working. Have always had good luck with whirlpool brands. This model had better reviews than other models also the ice and water in the door side by side like our old model was better than front and rear.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
So Disappointed
on August 22, 2025
Posted by: Jamie
from Rochester, NY
[This review was collected as part of a promotion.] I had the previous model of this fridge in my old condo. I just purchased a new home and had to settle for this newer version in our newly remodeled kitchen and it is a HUGE disappointment. The new version of measured fill is terrible. You only have three options, 8, 16, and 24 oz. Also the display does not show how many ounces you have filled so far when using the manual fill. I apparently relied heavily on that, because I now miss it desperately. I have no idea why they would have made something that was so great before so much worse. If it ain't broke, don't "fix" it!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #776603.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #776603.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com