Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
319
4 Stars
162
3 Stars
55
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
303)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
5
Great fridge
on February 22, 2026
Posted by: Rodeo_96915
from Waco, TX
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Owner's Manual not helpful - need help
on February 21, 2026
Posted by: CTR52
from Salem NH
[This review was collected as part of a promotion.] Owner's manual doesn't include directions to use electronic display panel, specifically the measured fill. The quick start enclosure provides some very basic instructions, but they don't synch with how my refrigerator is working, and it says to refer to the owner's manual for more detailed information! Directions included in owner's manual are primarily about installation and setup but not helpful for end user for everyday use and questions. Online manual is same as what we received, doesn't contain more helpful instructions for everyday use.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features.
on February 21, 2026
Posted by: nancy59
[This review was collected as part of a promotion.] I bought this product a month ago. I like how much space there is inside and the bright lights as well.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs back lights
on February 20, 2026
Posted by: Rich
[This review was collected as part of a promotion.] The interior lights are very lacking. Being all placed to the front, at times you cannot see in the back well at all.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on February 20, 2026
Posted by: Bill
[This review was collected as part of a promotion.] I am very pleased with this refrigerator. When I thought there was a problem the help was
great. There was no issue.
great. There was no issue.
Written by a customer while visiting whirlpool.com
Customer Rating
4
OK except refigerator and freezer door alighnment
on February 19, 2026
Posted by: Hank
[This review was collected as part of a promotion.] So far refrigerator and freezer are working fine. The Refrigerator Door and the Freezer door are not perfectly alighned. Not sure if I want to have this correction attempted as I do not want to have leakage at either the refrigerator door or the freezer door. Why was this not done at the factory?
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice in door icemaker. Allows you to remove it..
on February 18, 2026
Posted by: R7210
from Garland TX
[This review was collected as part of a promotion.] Received my refrigerator two weeks, so I am just getting used to it. So, far I like it except it seems to make a humming sound. Not sure what causing it!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome fridge
on February 18, 2026
Posted by: Sbertsch0223
from Akron Ohio
[This review was collected as part of a promotion.] I just got my new fridge about a week ago but I am so happy with the purchase. The fridge is working great and is very roomy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com