Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
260
4 Stars
118
3 Stars
38
2 Stars
16
1 Star
15
83%of customers recommend this product.
(
173 out of
208)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
4
on June 24, 2025
Posted by: David66
[This review was collected as part of a promotion.] I like the refrigerator, but I wish it had a covered butter tray and I wish the water was colder when dispensed.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs improvement
on June 25, 2025
Posted by: Sydney
[This review was collected as part of a promotion.] Everything is good. Wished the refrigerator side was wider for more room and the drawers had humidity control.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features & trusted brand
on June 27, 2025
Posted by: Nanachar
[This review was collected as part of a promotion.] We bought this a month ago bc our fridge very much like this one quit working after 9 years. This style fits into the space in our kitchen. We are pleased with the depth, lighting and interior space. We especially like the three drawers…deli, veggies, and fruits. Whirlpool is a brand we purchase because of its dependability.
Written by a customer while visiting whirlpool.com
Customer Rating
5
designed to meet my needs
on June 28, 2025
Posted by: sjd1
[This review was collected as part of a promotion.] I absolutely love this refrigerator. The quality, the design and the overlook of this refrigerator is exactly what I was looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy shelf design
on June 28, 2025
Posted by: Brenda m
[This review was collected as part of a promotion.] I've used this refrigerator for about a month and I'm pleased so far. It makes a funny growling noise when the compressor is on but it's easy to ignore.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Side by Side Refidgerator
on June 29, 2025
Posted by: Junepot83
from Kentucky USA
[This review was collected as part of a promotion.] I love our new refrigerator! We just moved into a new house with appliances from Samsung. The house we built and sold had Whirlpool. We just couldn't handle the freezer on the bottom on the Samsung So, we purchased our reliable Whirlpool and we couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice Maker Monster
on June 29, 2025
Posted by: 6/25 Whirl
[This review was collected as part of a promotion.] Hey, listen folks. It is a bit premature for you to ask me to review a machine I've only had for a couple of weeks. I'd much prefer you solicit my opinion in a year. That way prospective buyers will receive better information.
But, I'll tell you one thing. The ice dispenser is the loudest one of its kind I've ever heard. I'm serious! I can't dispense ice if anyone in the house is sleeping for fear of waking them and that's no kidding. So we've gone to getting our ice by opening the freezer door and just reaching in after it. That works and it doesn't wake the dead!
Overall the unit works as it should right now despite the trend of refrigerator manufacturers falsely saving money by using the "quick and dirty" method of manufacturing. I'll patiently wait for your next request for a review.
But, I'll tell you one thing. The ice dispenser is the loudest one of its kind I've ever heard. I'm serious! I can't dispense ice if anyone in the house is sleeping for fear of waking them and that's no kidding. So we've gone to getting our ice by opening the freezer door and just reaching in after it. That works and it doesn't wake the dead!
Overall the unit works as it should right now despite the trend of refrigerator manufacturers falsely saving money by using the "quick and dirty" method of manufacturing. I'll patiently wait for your next request for a review.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud noise
on June 30, 2025
Posted by: Mark
[This review was collected as part of a promotion.] Like all the features of our new refrigerator but for one thing. As it goes through cycle it makes a very load tapping sound. We have only had this refrigerator for 12 days and it’s a very annoying sound. We are calling Whirlpool today. I will update more latter.
Written by a customer while visiting whirlpool.com