Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
5
Love my Whirlpool appliances
on March 20, 2026
Posted by: DebS55
from Auburn, Washington
[This review was collected as part of a promotion.] We purchased our Whirlpool refrigerator, oven, microwave, and dishwasher two months ago. They are beautiful and I love all of the functions they have.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic refrigerator freezer side by side.
on March 20, 2026
Posted by: BuzzJoin
from Beverly, MA
[This review was collected as part of a promotion.] My old one was a 26 cu ft refer. My new one which was the same style but 28 cu ft.
Working perfectly and I am enjoying the extra room inside. They made the doors larger to do it. Love the newer lighting design. The stainless steel doors look amazing.
Working perfectly and I am enjoying the extra room inside. They made the doors larger to do it. Love the newer lighting design. The stainless steel doors look amazing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent purchase
on March 20, 2026
Posted by: 3dogmomRBZ
from Gilbert, Az
[This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago along with several other Whirlpool appliances. I trust the brand and have used Whirlpool for many, many years. Very happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
To loud!
on March 20, 2026
Posted by: Jim - Disabled Veteran
from Pittsburg, Texas
[This review was collected as part of a promotion.] It is loud. When it is running, it makes a loud humming noise. I had a GE for over 15 years before I bought this one, and it was ten times quieter than this new one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on March 19, 2026
Posted by: Lovinitsunny
from Conway, SC
[This review was collected as part of a promotion.] I bought this refrigerator as a replacement after I saw my sister and BIL purchase of the same refrigerator. Love the lighting inside both the refrigerator and freezer. Smudge and fingerprint resistant. More spacious than my original refrigerator and love the drawers in the refrigerator. Great purchase and was on sale at the time of my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on March 18, 2026
Posted by: Hersheecandee
from Bend, Iregon
[This review was collected as part of a promotion.] I absolutely love my new whirlpool side by side. First time getting a side by side. Beautiful, stunning and so quiet. The only noise I hear is when the ice drops. Very satisfied!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
good not great
on March 18, 2026
Posted by: SWFL retiree
from Cape Coral, FL
[This review was collected as part of a promotion.] This is a fine refrigerator, replacing a 10 year old french door model we had before. We went with the side by side because we felt like we were losing things, buried deep in the other model's deep freezer drawer. Minor complaints - the deli/veggie drawers are difficult to remove and put back in, and the shelves on the door are difficult to get fully locked into place. Having said that, the ice maker works like a champ, and we can see everything without going on a deep dive.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by side whirlpool
on March 17, 2026
Posted by: Cc in fl
from Nokomis FL
[This review was collected as part of a promotion.] This works much better for us than the French 3 door we had previously. Makes ice quickly which we really appreciate. Con’s: our eggs freeze if the package touches the back wall and there should be one more storage bin for the fridge door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com