Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
3
Loud noise
on June 30, 2025
Posted by: Mark
[This review was collected as part of a promotion.] Like all the features of our new refrigerator but for one thing. As it goes through cycle it makes a very load tapping sound. We have only had this refrigerator for 12 days and it’s a very annoying sound. We are calling Whirlpool today. I will update more latter.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice Maker Monster
on June 29, 2025
Posted by: 6/25 Whirl
[This review was collected as part of a promotion.] Hey, listen folks. It is a bit premature for you to ask me to review a machine I've only had for a couple of weeks. I'd much prefer you solicit my opinion in a year. That way prospective buyers will receive better information.
But, I'll tell you one thing. The ice dispenser is the loudest one of its kind I've ever heard. I'm serious! I can't dispense ice if anyone in the house is sleeping for fear of waking them and that's no kidding. So we've gone to getting our ice by opening the freezer door and just reaching in after it. That works and it doesn't wake the dead!
Overall the unit works as it should right now despite the trend of refrigerator manufacturers falsely saving money by using the "quick and dirty" method of manufacturing. I'll patiently wait for your next request for a review.
But, I'll tell you one thing. The ice dispenser is the loudest one of its kind I've ever heard. I'm serious! I can't dispense ice if anyone in the house is sleeping for fear of waking them and that's no kidding. So we've gone to getting our ice by opening the freezer door and just reaching in after it. That works and it doesn't wake the dead!
Overall the unit works as it should right now despite the trend of refrigerator manufacturers falsely saving money by using the "quick and dirty" method of manufacturing. I'll patiently wait for your next request for a review.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Side by Side Refidgerator
on June 29, 2025
Posted by: Junepot83
from Kentucky USA
[This review was collected as part of a promotion.] I love our new refrigerator! We just moved into a new house with appliances from Samsung. The house we built and sold had Whirlpool. We just couldn't handle the freezer on the bottom on the Samsung So, we purchased our reliable Whirlpool and we couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy shelf design
on June 28, 2025
Posted by: Brenda m
[This review was collected as part of a promotion.] I've used this refrigerator for about a month and I'm pleased so far. It makes a funny growling noise when the compressor is on but it's easy to ignore.
Written by a customer while visiting whirlpool.com
Customer Rating
5
designed to meet my needs
on June 28, 2025
Posted by: sjd1
[This review was collected as part of a promotion.] I absolutely love this refrigerator. The quality, the design and the overlook of this refrigerator is exactly what I was looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features & trusted brand
on June 27, 2025
Posted by: Nanachar
[This review was collected as part of a promotion.] We bought this a month ago bc our fridge very much like this one quit working after 9 years. This style fits into the space in our kitchen. We are pleased with the depth, lighting and interior space. We especially like the three drawers…deli, veggies, and fruits. Whirlpool is a brand we purchase because of its dependability.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall good but a few things to look at
on June 25, 2025
Posted by: Mars311
from South Louisiana
[This review was collected as part of a promotion.] It is overall good, but the water doesn't come out cold in the first glass of water. There are no temperature gauges for the refrigerator just what temperature you set it to.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big Family No-Brainer
on June 25, 2025
Posted by: WookieBarista
from Elgin IL
[This review was collected as part of a promotion.] The extra 4 square feet over standard full size is very appreciated. On top of that it is bright, simple, organized, and the huge drawers are excellent. With 4 kids to feed this was a clear choice and no regrets.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com