Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
5
It is super roomy! Lots of shelves and drawers.
on July 7, 2025
Posted by: Ky granny
from London,Ky
[This review was collected as part of a promotion.] Love my new Whirlpool side by side refrigerator/freezer. It keeps everything super cold!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 6, 2025
Posted by: none
from calif. orange county
[This review was collected as part of a promotion.] the lite in the refrigerator sticks and does not come on when open the door
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the way you change the filter Inside
on July 5, 2025
Posted by: Swen
[This review was collected as part of a promotion.] Seems to be a dependable refrigerator and freezer. Glad I bought it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room
on July 5, 2025
Posted by: Happy camper
from Alabama
[This review was collected as part of a promotion.] I bought my refrigerator a couple of months ago and I am loving it! It is very roomy and keeps things just as it should.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy Repeat Customer
on July 5, 2025
Posted by: David_NC
[This review was collected as part of a promotion.] Another outstanding refrigerator from Whirlpool! They have been my brand of choice for three decades. Love the pyramid shaped ice cubes. Tons of storage space. Great looking finish on the outside and was pleasantly surprised to find out that the front door was magnetic.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 1, 2025
Posted by: Steve
from West Jordan, Utah
[This review was collected as part of a promotion.] Bought this to replace a 26 cu ft fridge. Nice upgrade
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Your model had poor design.
on July 1, 2025
Posted by: David
[This review was collected as part of a promotion.] The bottom shelves in fridge part would not come out far enough. doesn't produce ice cubes fast enough.
Exchanged Whirlpool fridge for GE fridge.
Exchanged Whirlpool fridge for GE fridge.
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 746850
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like it, but don't trust it.
on June 30, 2025
Posted by: John M
from Long Beach Island, NJ
[This review was collected as part of a promotion.] This refrigerator has an almost identical design as the one I had before that only lasted 8 years before dying. The only reason I got it again is because all other brands are lousy too, and Whirlpool seems to be the only brand making the widest freezer section in a side-by-side. All other brands are too narrow. And this one, as well as the last one, are both equally quiet, which is nice.
It took very long to get this time because Whirlpool seemingly prefers to make stainless steel appliances but not white. Getting a white one is like pulling teeth.
Now that it's here, I put a thermometer in it to monitor the actual temperature. The temperature is not very accurate. It's off by several degrees. Plus, it varies a lot. I've had other brands that are way more rock solid as far as holding the proper temperature. But it seems to be doing the job. We'll see how long it lasts THIS time.
Written by a customer while visiting whirlpool.com