Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
3
It Serves It's Purpose
on July 20, 2025
Posted by: Null
from Nebraska
[This review was collected as part of a promotion.] We bought this a few months ago. There are signs in the refrigerator that say do not block the fan vents on the top shelf or freezing may occur. Even though we follow these instructions it still freezes food on the top shelf next to the freezer wall. We turned up the temperature up to 40 degrees but that still does not prevent food from freezing. Also the manufacture chose to use a metal access panel on the back instead of the traditional hard cardboard type of cover. As a result when the refrigerator runs the metal on metal contact of the access panel makes an irritating vibration noise. If it weren't for these two issues I would be very happy with the machine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement Frig
on July 19, 2025
Posted by: jjloz
from Saucier Mississippi
[This review was collected as part of a promotion.] 2009 Kenmore refrigerator compressor failed so bought this one. Optimum size, quiet operation, appears to be east to keep clean. Internal refrigerator shelves appear to thin, they flex too much. The 2009 Kenmore was a Whirlpool product and a refrigerator should last 20 years with proper maintenance, we will see how this one does. May have to change brands with next purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Non Kids marking on doors lots of space
on July 19, 2025
Posted by: LuisR
[This review was collected as part of a promotion.] Replaced a smaller refrigerator, asked questions and did our own research, this was the best size and the prize is amazing
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice BUT not nice 🥲
on July 18, 2025
Posted by: SoSad
[This review was collected as part of a promotion.] Nice refrigerator but does not keep food cold in drawers unless I lower the temperature then it freezes the items on the top shelf. I need someone to look at it. Also why was there soooo much water line??
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of space in drawers and on the doors. Ice ma
on July 17, 2025
Posted by: RS25
[This review was collected as part of a promotion.] Very happy with the finish and size. Bbnnnnbnnnnnnnn
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very roomy
on July 17, 2025
Posted by: Gloria87
[This review was collected as part of a promotion.] Love the new fridge, just wish it had a bigger ice cube chamber on the freezer
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge
on July 17, 2025
Posted by: Merlin71
[This review was collected as part of a promotion.] Great fridge. It does not get 5 stars because when we got it the seal had a crack and we allready have to make a warranty case for it. Other then that the fridge works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving it!
on July 16, 2025
Posted by: Lp96
[This review was collected as part of a promotion.] I bought the side by side refrigerator a month ago and I’m loving the features it offers. Most of them were similar to my earlier French door refrigerator but some features are new or better. I like the spacious trays on both sides. The measured fill water dispenser is such a time saver.
Written by a customer while visiting whirlpool.com