Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
1
Terrible experience
on August 14, 2025
Posted by: Wade
[This review was collected as part of a promotion.] Brand new and not t cooling. Already have a request for service and have to wait 2 1/2 weeks for service. Not happy!!!
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 767931
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 14, 2025
Posted by: Argh
[This review was collected as part of a promotion.] The quality of the unit delivred did not match the display model we saw in the store. The doors are not well aligned and the edge quality at the top is poor. Cooling is sufficient. Door shelves could be better anchored.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on August 14, 2025
Posted by: Joey
[This review was collected as part of a promotion.] I purchased this side by side. Love it so far.
My previous freezer was on the bottom. Like this alot better.
My previous freezer was on the bottom. Like this alot better.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mostly good so far
on August 12, 2025
Posted by: Upperhand99
[This review was collected as part of a promotion.] I'm mostly happy with this refrigerator. It is a good size and works well so far. My only complaint is that it is too loud sometimes.
Written by a customer while visiting whirlpool.com
Customer Rating
5
it is big
on August 12, 2025
Posted by: frige1
from louisville ky
[This review was collected as part of a promotion.] good deal that is all i can say iiiiiiiiiiiiiiiii
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on August 11, 2025
Posted by: Kathy
[This review was collected as part of a promotion.] Like the storage size. A lot more room than my old Whirlpool. Makes ice really fasr too.
Written by a customer while visiting whirlpool.com
Customer Rating
4
But great frig.
on August 11, 2025
Posted by: Nirvana
from Levittown pa.
[This review was collected as part of a promotion.] Why put tabs in door shelf if u don't put butter dish opportunity ??
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great side-by-side for the price
on August 10, 2025
Posted by: The doghouse
[This review was collected as part of a promotion.] Fastest ice maker…..Great Fridge. The freezer pumps out ice like there is no tomorrow. The only downside, the freezer is a little loud, but it’s only noticeable when you are in the kitchen.
Written by a customer while visiting whirlpool.com