Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
286
4 Stars
139
3 Stars
48
2 Stars
19
1 Star
17
83%of customers recommend this product.
(
204 out of
247)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
5
on December 21, 2025
Posted by: Kim Mom
from Boston Ma.
[This review was collected as part of a promotion.] I love my new refrigerator! I had my old one fridge for about 18 yrs. so it was definitely time for a new. I like the style, the LED lights and color and ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Fridge
on December 21, 2025
Posted by: Leslie617
from Warrenville, SC
[This review was collected as part of a promotion.] This is my third or fourth Whirlpool side-by-side refrigerator, and I believe probably my favorite one. My last one only lasted 11 months due to a major power surge in the house, so we ran right out and got another one. We have a limited space and this refrigerator fits perfect. Love everything about it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New fridge in my kitchen
on December 21, 2025
Posted by: skip0241
from Spotsylvania, Virginia
[This review was collected as part of a promotion.] Great fridge, plenty of room, great ice maker and running perfectly!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product, but need improvement
on December 22, 2025
Posted by: Frankybegood
from Pasadena Area
[This review was collected as part of a promotion.] I am a Mechanical engineer and specialized in product QA and QC.
Here are my comments
Door Shelves The walls needs to be thinker so it could be more sturdier. Most likely the shelves will break or crack with the first three years.
Refrigerator Shelves - Are thin Tempered Glass, it needs to be thicker to prevent from shattering.
The refrigerator, and freezer section Storage walls are thin, and most likely will crack within four years of service.
Here are my comments
Door Shelves The walls needs to be thinker so it could be more sturdier. Most likely the shelves will break or crack with the first three years.
Refrigerator Shelves - Are thin Tempered Glass, it needs to be thicker to prevent from shattering.
The refrigerator, and freezer section Storage walls are thin, and most likely will crack within four years of service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Don't hesitate to purchase this one
on December 25, 2025
Posted by: Parman72
[This review was collected as part of a promotion.] So far this is the best refrigerator we have ever had. Lots of storage, keeps perfect temperature and the ice maker is the best.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on December 27, 2025
Posted by: Refrigerator
[This review was collected as part of a promotion.] I bought this refrigerator this months and my children loves the crushed ice machine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool side by side
on December 27, 2025
Posted by: James
from Florida
[This review was collected as part of a promotion.] We like the interior size, the ice maker, water dispenses cold, LED interior lights, and ease in keeping the exterior clean. The motor sounds somewhat louder than our previous Whirlpool refrigerator. and the bottom refrigerator drawer is difficult to remove because the door open position is slightly less than the expected 90 degrees.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features Plus a lot of room
on December 27, 2025
Posted by: nqbush13
[This review was collected as part of a promotion.] I love this refrigerator. It has just the features I was looking for. The shelves go all the way up to the sides, it has 3 drawers, the water filter is in the refrigerator rather than on the outside at floor level - much easier to change the filter. I love that it has an open shelf on the door at the top, unlike many refrigerators that have a compartment you have to raise a door to open. Also, the ice maker is on the door rather than taking up room where a shelf could be. It also has a feature that lets you set the amount of water you want to add to your specific container, and it will stop filling when it's full.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com