Customer reviews from whirlpool.com
Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Average customer rating
4.3
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
184
4 Stars
82
3 Stars
24
2 Stars
11
1 Star
12
84%of customers recommend this product.
(
105 out of
125)
Customer Reviews for Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Customer Rating
5
Bigger and Better
on October 9, 2025
Posted by: Pra59
from Middletown DE
[This review was collected as part of a promotion.] I've only had it for a week, but we have not had any problems and really like our new fridge. Love the extra space in the freezer since the ice maker is in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible experience
on August 14, 2025
Posted by: Wade
[This review was collected as part of a promotion.] Brand new and not t cooling. Already have a request for service and have to wait 2 1/2 weeks for service. Not happy!!!
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 767931
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker problems
on August 20, 2025
Posted by: Derwin
[This review was collected as part of a promotion.] The ice maker would not distribute ice, so we called repair shop and are still waiting for a part to fix it.
Response from whirlpool.comBy Branded Team, Consumer Care, August 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 773442.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on March 28, 2025
Posted by: laurenw534_8229
[This review was collected as part of a promotion.] I absolutely love the new Whirlpool 36” Side-by-side Refrigerator. I love the containers that came with it. It save some much needed space for our leftovers. It is so quiet, I don’t hear any of the noises that I heard from my Samsung. Definitely a great refrigerator.
Written by a customer while visiting influenster.com
Customer Rating
5
Will never buy anything but Whirlpool
on March 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Is this thing on? It’s so quiet you can’t even tell. The updated lights inside light up the whole fridge and freezer. Built in freshener and filter with easy access. I’m door ice access and the exterior water and ice dispenser with multiple settings. Adjustable shelving. Ample and well utilized space. Temperature control easy access with multiple settings. Whirlpool is the ONLY brand of appliances we purchase. They stand the test of time and the customer service is amazing- if you ever need to use it. The delivery process was quick, easy, trackable. They installed and will do the waterline and take away the old fridge. 100/10 recommend whirlpool appliances.
Written by a customer while visiting influenster.com
Customer Rating
5
I live it! The best quality fridge!!
on April 4, 2025
Posted by: marry8_7732
[This review was collected as part of a promotion.] I have so much to say about my new side by side 28 cub ft fridge from Whirlpool!
As you can see on a picture there is pack of raspberry and a lemon. As an experiment I put it in a fridge to see how long will it last and OMG I could not wait any longer!!!
It’s been a week and my raspberries are still fresh like I just bought it, so is the lemon! I am shocked! Honestly, my fruits never stayed that fresh for so long!
Another great feature is water! My water is so fresh and cold, I live drinking it, and I am usually not a water drinker.
Design is so elegant and contemporary, it will match any style with no doubt.
And… it is so quiet! I had to stop few times to check and see if fridge is still open. Noise level is like at zero.
Of course my fridge is energy efficient. I live that my freezer has so many shelves so it look organized all the time.
Inside of the fridge is perfect, honestly, I can’t think what I would’ve change in it.
Love it! Whirlpool is the best and number one for refrigerators!!!
As you can see on a picture there is pack of raspberry and a lemon. As an experiment I put it in a fridge to see how long will it last and OMG I could not wait any longer!!!
It’s been a week and my raspberries are still fresh like I just bought it, so is the lemon! I am shocked! Honestly, my fruits never stayed that fresh for so long!
Another great feature is water! My water is so fresh and cold, I live drinking it, and I am usually not a water drinker.
Design is so elegant and contemporary, it will match any style with no doubt.
And… it is so quiet! I had to stop few times to check and see if fridge is still open. Noise level is like at zero.
Of course my fridge is energy efficient. I live that my freezer has so many shelves so it look organized all the time.
Inside of the fridge is perfect, honestly, I can’t think what I would’ve change in it.
Love it! Whirlpool is the best and number one for refrigerators!!!
Written by a customer while visiting influenster.com
Customer Rating
3
I love huge ice and water dispenser in door.
on April 12, 2025
Posted by: cletus47
from Smithdale, MS 38648
[This review was collected as part of a promotion.] I bought my Whirlpool refrigerator three weeks ago and i do no like panel that hangs down in freezer to keep ice cold. This causes lack of space in freezer space. Also, ice maker does not make ice fast enough for my family. Other than this issue i like it so far.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious whirlpool side-by-side refrigerator
on April 12, 2025
Posted by: geraldines5_649
[This review was collected as part of a promotion.] Hello, I received the whirlpool 36 inch wide side-by-side refrigerator complementary from Influenster and in my opinion this refrigerator was definitely a upgrade from my old fridge. The first thing I noticed about this fridge was the two handles on the front that helps you to easily open the fridge. The second thing I noticed was that it has two separate dispensers one for filtered water and another for ice this fridge gives you the option to have either cubed ice or crushed ice. The first thing I noticed when I opened the refrigerator side was. That it has two lights on the top of the fridge and four lights on the sides. The refrigerator side is very well lit making it easy to see the food inside. I love the fact that this fridge has three easy to open pull out crisper drawers plus it has four shelves for storage and an additional five shelves on the door. Once I opened up the freezer side, I noticed the ice storage box on the door plus it has three shelves on the door for storage and it has an additional five shelves and another pull out crisper drawer on the freezer side another feature that this fridge has that I’m a big fan of is that it has a alarm that will go off if the fridge or freezer is left open for too long to notify us that the door was left open and that it needs to be closed I love how spacious this fridge is and I am so thankful to both influencer and whirlpool for gifting me this amazing fridge.
Written by a customer while visiting influenster.com