Customer reviews from whirlpool.com
Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Average customer rating
4.3
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
186
4 Stars
82
3 Stars
24
2 Stars
11
1 Star
12
84%of customers recommend this product.
(
107 out of
127)
Customer Reviews for Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Customer Rating
2
Lots of flaws. Whirlpools are not like the used to
on September 22, 2025
Posted by: BMJ1
from Texas
[This review was collected as part of a promotion.] Purchased to replace a new Hisense which was defective. This fridge also has cooling issues in the fridge side. Temp set at 33°, but actual measured temp varies between 38 and 40 ans has cold spots that freezes food. The drawers can not fully pull out due to being blocked by the inside edge of the door. The door will not swing open far enough. The fidge us super loud! All the time. It is louder than my dishwasher. Sounds like they failed to put in enough insulation to muffle the sound of the fridge running.It is constant and very annoying. The inside is very roomy and shelves adjustable. The freezer and ice maker work great. We've had good luck with Whirlpool in the past, but I'm disappointed in this one.
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 804864.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 23, 2025
Posted by: Kla1
[This review was collected as part of a promotion.] So far so good! Ask me in 5-10 years then I will tell you what I really know
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 23, 2025
Posted by: Thwilliams
[This review was collected as part of a promotion.] Purchased the refrigerator a few weeks ago. It works well. I would like it more if the shelves were able to be pulled out and the bins were a better quality. They seem a bit fragile. Overall, a good appliance..
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 23, 2025
Posted by: Patty
from Tucson, Arizona
[This review was collected as part of a promotion.] We have had this refrigerator for 13 days and LOVE it except we wish it made bigger ice cubes!!patty@
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great choice
on September 24, 2025
Posted by: Roxi
from Plymouth, Michigan
[This review was collected as part of a promotion.] Overall satisfied. Designers should allow consumer determine where shelves are placed on their requirements not fixed shelves. A pilaster strip would remedy that issue. Also ice maker a little on the noisy side.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large and very functional
on September 24, 2025
Posted by: Fridge
from Texas
[This review was collected as part of a promotion.] We bought this two weeks ago and am so glad we upgraded
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features
on September 25, 2025
Posted by: Marisol64
[This review was collected as part of a promotion.] I think it is good brand name of whirlpool it was nice refrigator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the new refrigerator
on September 26, 2025
Posted by: no nickname
[This review was collected as part of a promotion.] This purchase replaced an 11 year old refrigerator with a dead compressor. My only compliant at this time is the placement of the on/off switch fr\or the ice maker.
Written by a customer while visiting whirlpool.com