Customer reviews from whirlpool.com
Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Average customer rating
4.3
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
184
4 Stars
82
3 Stars
24
2 Stars
11
1 Star
12
84%of customers recommend this product.
(
105 out of
125)
Customer Reviews for Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Customer Rating
4
on July 22, 2025
Posted by: Anon26
[This review was collected as part of a promotion.] Very roomy, nice features. The only issue I have is that when I want ice, it makes so much noise. But other than that, no complaints
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
But great frig.
on August 11, 2025
Posted by: Nirvana
from Levittown pa.
[This review was collected as part of a promotion.] Why put tabs in door shelf if u don't put butter dish opportunity ??
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on August 11, 2025
Posted by: Kathy
[This review was collected as part of a promotion.] Like the storage size. A lot more room than my old Whirlpool. Makes ice really fasr too.
Written by a customer while visiting whirlpool.com
Customer Rating
4
We'll see
on August 15, 2025
Posted by: JLMM
from Utah
[This review was collected as part of a promotion.] Replacement for GE after 7 years. Really like the Whirlpool. Very stable temperature control. Nice ice maker, which I like that it is in the door freeing up space in the top part of the freezer. Nice lighting inside. Very disappointed in the warranty coverage. Manufacturer confidence in their product should be reflected in their confidence of warranty. We'll see how long this one lasts.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Light and Bright and Lits of Room
on August 16, 2025
Posted by: BigAl
[This review was collected as part of a promotion.] We’ve had this refrigerator a few weeks now. We like the temperature displays on the front of the ice and water center. The interior shelves are clear and the interior lighting makes seeing everything inside easy. The doors hold lots of things and take clutter off of the shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so good
on August 16, 2025
Posted by: Eric
from Missouri, Blue Springs 64014
[This review was collected as part of a promotion.] I am writing to express my dissatisfaction with the new Whirlpool refrigerator I recently purchased. I was expecting a higher quality product for the price. The fit and finish around the ice and water dispensers are poor, with a significant gap of approximately one-quarter of an inch.
Additionally, water is dripping from the dispensers, and I am unsure if this is related to a defect or the environmental conditions in my home. I am requesting a solution to these issues
Additionally, water is dripping from the dispensers, and I am unsure if this is related to a defect or the environmental conditions in my home. I am requesting a solution to these issues
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 18, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #769316.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #769316.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
See in person to see the cheap plastic inside this
on August 17, 2025
Posted by: Bunny
[This review was collected as part of a promotion.] It cosmetically looks great. The plastic in the refrigerator (the stories on door, the drawers and the shelfing) is very thin in my opinion. For the value, I don’t believe it’s worth the price paid.
It does what it needs to do.. but I ordered over phone… whirlpool has always been top quality.. it’s not quite there anymore.
It does what it needs to do.. but I ordered over phone… whirlpool has always been top quality.. it’s not quite there anymore.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 17, 2025
Posted by: Dogmom
[This review was collected as part of a promotion.] I love it so far! I was concerned about the stainless showing fingerprints at first, but this has a great finish on it that doesn’t show them. Simply wipes with a wet cloth and doesn’t show streaks either.
Written by a customer while visiting whirlpool.com