Customer reviews from whirlpool.com
Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Average customer rating
4.3
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
186
4 Stars
82
3 Stars
24
2 Stars
11
1 Star
12
84%of customers recommend this product.
(
107 out of
127)
Customer Reviews for Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Customer Rating
2
Terrible dispenser
on September 14, 2025
Posted by: Kmg1
Would have chose differently if I had time. The dispenser trickles out water and won’t dispense the correct amount despite being calibrated more than once.
It’s been more than 24 hrs and we barely have half a bucket of ice.
And like all have mentioned, it is really noisy.
It’s been more than 24 hrs and we barely have half a bucket of ice.
And like all have mentioned, it is really noisy.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798020.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798020.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fridge
on September 14, 2025
Posted by: Bill70
[This review was collected as part of a promotion.] Its only a few weeks old , but makes nice smaller ice cubes and I like the led lighting . It's also pretty quiet. So far 5 stars we'll see how long it lasts . Time will tell
Written by a customer while visiting whirlpool.com
Customer Rating
5
Overall great product
on September 15, 2025
Posted by: sansulli
[This review was collected as part of a promotion.] All of my appliances have always been Whirlpool. My reason for replacing my refrigerator is I had moved into a new home and the refrigerator was old and not a Whirlpool. Whirlpool has always been reliable and served me well through the years. I purchased a side by side which is spacious on both the fridge side and the freezer side. The layout is perfect in that you can move the shelving to your needs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 15, 2025
Posted by: je4man
[This review was collected as part of a promotion.] Recently purchased and keeping everything in the refrigerator cold and the freezer items frozen.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool 28.7 cu ft Side-by-Side WRSF5536RZ
on September 15, 2025
Posted by: Handyman 2
from PA
[This review was collected as part of a promotion.] This side by side refrigerator has more room inside then the 20 year old Whirlpool one it replaced, both freezer and refrigerator. Nice features. The only issue I have is that it's a little noisier then the one it replaced both the compressor and ice maker. So far working and functioning well. Time will tell.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK product, but some downfalls
on September 15, 2025
Posted by: Bob123
from Surrey BC
[This review was collected as part of a promotion.] Nice fridge freezer, well set out, but quite noisy and you have to take the ice cube maker out to knock it on and off which is a pain.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello Bob123! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number and your address. Please include case/review ID #00000 n the subject line. We look forward to hearing from you!~ Kossi
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet, lg produce compartments. li inside is great
on September 16, 2025
Posted by: NiNi
[This review was collected as part of a promotion.] After receiving 3 other refrigerators that were either damaged or defective within one month, I was a little skeptical about another exchange. I purchased and entirely different brand and am finally happy with the one I have.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on September 17, 2025
Posted by: Matt
[This review was collected as part of a promotion.] We have owned whirlpool appliances in the past and have always had good luck with this brand. The recent purchase of the refrigerator was another great choice. Very roomie for our needs and very adequate lighting.
Written by a customer while visiting whirlpool.com