Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
4
Whirlpool model we replaced had some plus features
on December 2, 2025
Posted by: Alan & Janet H
[This review was collected as part of a promotion.] The water dispenses 72 degrees from the door spigot, requiring use of the "ice" dispenser, The crushed ice setting spits stray pieces of ice on the collector pad below, which requires a clean-up each time.
No butter keeper like in earlier models, but we can make this model work.
So far, so good!
No butter keeper like in earlier models, but we can make this model work.
So far, so good!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Machine didn't work properly
on December 2, 2025
Posted by: Crimson
[This review was collected as part of a promotion.] The ice machine didn't work properly - already had to called in a service call to get the parts replaced. Waiting for the parts to be order and have him come back and replace it all. I also wish it had an extra door shelf, I feel there is this large space that could be use for more storage if I had another shelf. The shelf spacing in the freezer is akward. You either set it up with large gaps that are 10-12 inches or you can have small 5 inch gaps between shelves, enough for some boxed frozen food. Just odd, I feel there should be more options to adjust shelves as you want them.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on December 2, 2025
Posted by: jeff25
[This review was collected as part of a promotion.] very happy with our whirlpool refrigerator. works like a charm and very spacious. the ice bin in the freezer door opens up more top shelf capacity. it's great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice Maker is Great
on December 1, 2025
Posted by: test
from Tulsa, OK
[This review was collected as part of a promotion.] We are totally satisfied. The ice maker which is of major concern for us is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge but sometimes Noisey
on December 1, 2025
Posted by: Melgreen
from Atlanta
[This review was collected as part of a promotion.] I replaced a french door config for this fridge bc of the size and side by side config. so i could better visualize what is in it. It works well but when the compressor comes on it sounds like a power tool Otherwise, I'm loving it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge for the price
on November 30, 2025
Posted by: Zemoga38
from El Paso Tx
[This review was collected as part of a promotion.] So far we have been pleased with our purchase, we went back to side by side from a 4 door French design. I do miss some of the features that the French design offered, but at the end this was decided for us because of our bad experience with Samsung refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replaced my 32 year old whirlpool fridge
on November 28, 2025
Posted by: Mike204
from Ray MI
[This review was collected as part of a promotion.] Replaced my 32 year old Whirlpool which is still working and moved to the garage. Love the lighting and temperature settings on the new one. Which has an extra 2 cubic feet in a slitly larger footprint. Staying with a brand that is reliable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A sold side by side
on November 28, 2025
Posted by: Jim29
from Silicone valley CA
[This review was collected as part of a promotion.] I bought this refrigerator about a week ago and have gotten a chance to use it. I like the new stainless steel no finger print finish. The lighting in the refrigerator is a great improvement. The shelves are easy to move, strong and rigid. The freezer has a lot more room than my previous refrigerator with good access and plenty of lighting. The only down side is the refrigerator did not come with a butter compartment at the top of the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com