Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
5
One Awesome Fridge
on December 5, 2025
Posted by: SteveTinEUG
from Eugene, OR
[This review was collected as part of a promotion.] Very pleased with this refrigerator. Size dimensions were exactly as specified and fit into our space perfectly. It is quite spacious. Love the drawer and shelf assemblies and options for placement. LED lighting truly brightens the interior when open to make it easier to find that gallon of milk that’s right in front of my face! LOL. Ice maker and water dispensers are great. Love the preset water dispenser of 8, 16 and 24 oz. All in all very happy with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on December 5, 2025
Posted by: Kat G
[This review was collected as part of a promotion.] Disappointed. Makes very loud noise when it starts cooling cycle
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, you can't beat this one
on December 4, 2025
Posted by: Joann Gullett
from Atkins, AR
[This review was collected as part of a promotion.] I got my refrigerator last week, I LOVE it. I had a samsung before this one. I'll never go back! The ice machine makes crushed and cubed ice. It is one of the best I've ever had!!!!!!!! So pleased I bought this refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Size is great
on December 4, 2025
Posted by: Kybilt
[This review was collected as part of a promotion.] Door seal was pinched / not sealed the way it should be
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice side by side
on December 3, 2025
Posted by: whirlpool frig
[This review was collected as part of a promotion.] Nice Side by side frig/freezer. Like the no fingerprint finish. Lots of room. The only issue was the water slowed to a trickle. I did everything I could to resolve the problem except call for service. I decided just to order another filter and once I installed it, the issue went away. We have a whole home filter system so I'm sure there was nothing that clogged it. Anyway we like it
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I happy with it, works great so far. Enjoying the storage space.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice Maker does not work.
on December 3, 2025
Posted by: Linda
from Vincennes, Indiana
[This review was collected as part of a promotion.] So far the icemaker has not worked. Whirlpool is sending a repairman to fix it today. I have had to make ice in ice trays for a week and cannot use the icemaker in the refridgerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious with Bright LED Lights
on December 2, 2025
Posted by: WarblingLisa
We replaced our 24-yr-old KitchenAid Superba earlier this summer. We loved that fridge and were hoping to find another side-by-side we would like just as much. Our new 36-inch Whirlpool did not disappoint. First off, the size is fab. We have more storage space in both the fridge and freezer compartments. The bright LED lights make it easy to see everything. The control panel is elegant and easy-to-use. We did have one glitch with the icemaker when a part broke, but Whirlpool responded quickly. The repair was successful, and we haven't had any problems since. The fridge layout is convenient, and for the first time, we can get to those often used items without having to shuffle everything around.
Written by a customer while visiting whirlpool.com