Customer reviews from whirlpool.com
Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Average customer rating
4.3
(318 Reviews)
Rating breakdown 318 reviews
5 Stars
189
4 Stars
82
3 Stars
24
2 Stars
11
1 Star
12
84%of customers recommend this product.
(
109 out of
129)
Customer Reviews for Whirlpool - 36 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Black
Customer Rating
5
Roomy side by side fridge
on July 26, 2025
Posted by: gchap
[This review was collected as part of a promotion.] The refrigerator has now been running for about 3 weeks and is working quite well. It also looks good and is quite roomy.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Cracked Water Valve
on July 27, 2025
Posted by: D Simon
from Chicago
[This review was collected as part of a promotion.] Unfortunately, the ice maker was inoperable due to a cracked water valve inside the refrigerator. We were unaware until we had a puddle of water on the floor instead of ice cubes in the ice cube compartment 24 hours after installation. We are currently waiting for a replacement.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 758494.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great so far.
on July 28, 2025
Posted by: David14
[This review was collected as part of a promotion.] We purchased this refrigerator a couple months ago and so far we’re impressed. It does not have all the bells and whistles found on many refrigerators these days but we don’t need any of that. It is very large for a side by side, the shelves and compartments are easy to move around and to date it is working perfectly.
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Fridge
on July 28, 2025
Posted by: Mamajo
[This review was collected as part of a promotion.] Beautiful, spacious refrigerator and freezer. Wish there was more flexibility with the placement of shelves and drawers in the fridge, but there is lots of room. Bought extra door bins in the gallon size just to have more capacity, and it is great.
My only concern is that our food toward the back of the fridge has been freezing, when the set temp is 37 F as suggested. Using a fridge thermometer we found that the temps at the back were as low as 24 degrees, and yet the front temp was 34 degrees at the time. This seems way too uneven for me.
My only concern is that our food toward the back of the fridge has been freezing, when the set temp is 37 F as suggested. Using a fridge thermometer we found that the temps at the back were as low as 24 degrees, and yet the front temp was 34 degrees at the time. This seems way too uneven for me.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Interior is very roomy
on July 30, 2025
Posted by: Bill10
from Wisconsin
[This review was collected as part of a promotion.] The refrigerator is very quiet, interior is very bright.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Fridge
on July 30, 2025
Posted by: Leigh
[This review was collected as part of a promotion.] Love our whirlpool fridge! Just wish the water spout was placed a little more towards the front.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent Emergency Purchase
on July 31, 2025
Posted by: Anon
[This review was collected as part of a promotion.] Had to buy this after an unexpected failure of the old one. Like that it doesn't have a lot of "smart tech". Seems decent a few weeks in. Wish the shelving was more customizable.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 31, 2025
Posted by: Lena
[This review was collected as part of a promotion.] I love this fridge! It’s spacious and I have a large family and this is a Godsend. Whirlpool for LIFE!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com