Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Average customer rating
4.3
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
319
4 Stars
161
3 Stars
54
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
302)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - Black
Customer Rating
5
Whirlpool Fridge
on January 29, 2026
Posted by: Robert
[This review was collected as part of a promotion.] So far so good! Quality product. Feels larger inside then my old fridge f the same cubic feet. Runs quietly and efficiently. Especially nice interior lighting. Attractive and well laid out. All in all a very nice product.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good purchase
on January 28, 2026
Posted by: VKW9
from San Antonio, TX
[This review was collected as part of a promotion.] Plenty of space in both refrigerator and freezer. I like the extra space in the middle of the refrigerator which allows bottles to stand up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side by side
on January 27, 2026
Posted by: Free
from Sc
[This review was collected as part of a promotion.] I love this refrigerator it has plenty of space for our needs
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s a nice refrigerator freezer for the price
on January 27, 2026
Posted by: Greg
from Murrieta, California
[This review was collected as part of a promotion.] I’ve owned the refrigerator about two or three weeks, I have problem with the icemaker dispensing ice. I have a service guy coming out tomorrow to see if he can fix it. It makes ice. Everything else is fine little noisy but it’s in the garage so it’s not annoying.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall a great refrigerator
on January 21, 2026
Posted by: Clarissa Jo
from Wheelersburg, OH
[This review was collected as part of a promotion.] I've had this refrigerator for about a month and like most everything about it. I love the amount of space it provides. It's so deep. I love the look of it. It keeps food very evenly cooled and frozen. A couple of things could be improved. The "Sabbath" mode doesn't need to be an option. It is just another button that can be accidentally pressed which shuts down the Ice and water until you turn it off. Observing the Sabbath means practicing self control and just not using the ice and water features. Also, the crushed ice feature will stop working after filling up around an 18 ounce glass. To get it to dispense more crushed ice I switch it to cubes and dispense a few cubes before switching it back to crushed ice. One more potential negative is the ice compartment has flimsy plastic clips that are difficult to get properly fastened so the ice machine will work. I do love the ice machine location on the door, which provides an extra freezer shelf. I would recommend this refrigerator because it is very nice and Whirlpool refrigerators have the lowest repair rate, which was the number one reason I choose appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big improvement
on January 19, 2026
Posted by: Ylb0262
[This review was collected as part of a promotion.] Frig is big improvement over our old LG that died. You can even put magnets on the front!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best fridge purchase
on January 18, 2026
Posted by: Great fridge
from Idaho
[This review was collected as part of a promotion.] Love opening minimal doors to find food, there’s more room in the freezer and you don’t have to dig through piles of food in freezer drawers. Love it, the ice makes small cubes which is all that is needed. The noise is very low, I really don’t hear it unless I’m paying attention. Best fridge !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the fridge!
on January 17, 2026
Posted by: PaulB
[This review was collected as part of a promotion.] This is an excellent refrigerator. We're very pleased with it so far. It has great shelf and storage space, both in the fridge and freezer compartments. Very efficient!
Written by a customer while visiting whirlpool.com