Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
172
4 Stars
132
3 Stars
45
2 Stars
23
1 Star
27
74%of customers recommend this product.
(
146 out of
197)
Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
5
Great features.
on June 9, 2025
Posted by: RS49
[This review was collected as part of a promotion.] The counter depth gave me more room to through in my wheelchair.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 8, 2025
Posted by: Whirling
from TN
[This review was collected as part of a promotion.] Only issue I have is the noise connected with the ice maker, not extremely loud but enough to annoy you after ice is taken from it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish and dependable option, especially for smal
on June 7, 2025
Posted by: alenas33_6026
[This review was collected as part of a promotion.] I’ve been using the Whirlpool WRSC5536RZ 36" 21 cu. ft. side-by-side refrigerator for a few months now, and overall, I’m very pleased with it. The stainless steel finish looks sleek and modern in my kitchen, and the counter-depth design gives it a built-in look without taking up too much space.
This fridge is best suited for 1–2 people who don’t cook a lot or keep a ton of food on hand. The interior layout is similar to my previous Whirlpool 24 cu. ft. model — the shelf arrangement looks nearly identical and visually it appears just as spacious. However, the shelves in this 21 cu. ft. version are noticeably smaller and less roomy, which is something to keep in mind.
That said, it cools evenly and runs very quietly. Even the ice maker is quieter than in my old fridge, and it fills the ice bin without the loud clunking I was used to. The LED lighting is bright and well-placed, making it easy to see everything inside.
One downside: for some reason, this fridge arrived without the air filters, and I had to order those separately. Thankfully, at least a water filter was included in the box.
Overall, it's a stylish and dependable option, especially for smaller households with lighter food storage needs.
This fridge is best suited for 1–2 people who don’t cook a lot or keep a ton of food on hand. The interior layout is similar to my previous Whirlpool 24 cu. ft. model — the shelf arrangement looks nearly identical and visually it appears just as spacious. However, the shelves in this 21 cu. ft. version are noticeably smaller and less roomy, which is something to keep in mind.
That said, it cools evenly and runs very quietly. Even the ice maker is quieter than in my old fridge, and it fills the ice bin without the loud clunking I was used to. The LED lighting is bright and well-placed, making it easy to see everything inside.
One downside: for some reason, this fridge arrived without the air filters, and I had to order those separately. Thankfully, at least a water filter was included in the box.
Overall, it's a stylish and dependable option, especially for smaller households with lighter food storage needs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Purchase!
on June 3, 2025
Posted by: JaxBch
[This review was collected as part of a promotion.] Bought as a replacement refrigerator and could not be happier. The whole family loves the ice cubes, and the dimensions fit into our kitchen space just as advertised.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 2, 2025
Posted by: Doris
[This review was collected as part of a promotion.] I’ve had my fridge about a month and so far I’m very pleased with it. I am having a little concern on how to turn off the ice maker when I will be out of for an extended time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!!
on May 31, 2025
Posted by: Ruth34
from Texas
[This review was collected as part of a promotion.] This is my second Whirlpool frig and I am very happy with the improvements.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A nice deal on a quality product
on May 30, 2025
Posted by: sjb949
from Clarksville, Tennessee
[This review was collected as part of a promotion.] I have had good experience with Whirlpool appliances over the years, so finding this particular model at a quite reasonable on-sale price clinched my decision to buy it. I bought my last refrigerator in 2003.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 30, 2025
Posted by: david
[This review was collected as part of a promotion.] Still new but icemaker works very well. Unit is very atttractive and easy to organize
Written by a customer while visiting whirlpool.com