Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4.1
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
163
4 Stars
120
3 Stars
37
2 Stars
21
1 Star
21
75%of customers recommend this product.
(
126 out of
169)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
4
great features
on March 11, 2026
Posted by: bob62
[This review was collected as part of a promotion.] We have only had this refrigerator/freezer for 1 week, so far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
3
AMPLE LIGHT OTHERWISE POOR DESIGN
on March 11, 2026
Posted by: Scudlly
from Texas
[This review was collected as part of a promotion.] I appreciate the amount of light in both the freezer and refrigerator. Two design elements are poorly thought out. A counter depth refrigerator should NOT have curved, outward bowing doors as it limits the how wide you can open the doors. It is difficult to remove the drawers to clean them because the door will not open flush against the countertop. The ice maker basket design is a weak point and will be the first thing to break. Also, adjusting the temperature is not intuitive. Had I been able to see this unit in person before purchasing I would not have purchased it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com