Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
178
4 Stars
137
3 Stars
46
2 Stars
23
1 Star
29
74%of customers recommend this product.
(
154 out of
207)
Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
4
Really like the ice maker
on July 6, 2025
Posted by: Jake
[This review was collected as part of a promotion.] I purchased this refrigerator about a month ago and it's been great so far
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on July 6, 2025
Posted by: ClifTerryCool
from Bodega Bay, CA
[This review was collected as part of a promotion.] Sp far, we are very happy with our new side-by-side. The counter depth limits the storage size by it is enough for a couple. The new LED lighting is a nice change.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Refrigerator
on July 5, 2025
Posted by: Lane395
[This review was collected as part of a promotion.] My old Whirlpool frig lasted for 20 years, so this Whirlpool model was an easy choice, have only had a couple of days, my only challenge was the water filter and how to insert it. The store walked me through process.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Actually more like 4.5 stars
on July 5, 2025
Posted by: MScar31
from Mount Wolf, Pennsylvania
[This review was collected as part of a promotion.] Quickly bought our new refrigerator in a pinch after 35 year old one failed. Size restraints limited our choices as well. Whirlpool has a reputable name & we have had success with other appliances by this manufacturer over the years. The knock in stars is related to the lack of climate controlled fruit & vegetable drawers. Do not recommend overlooking the lack of this feature! Produce MUST be used MUCH more quickly as a result. Love the appearance, counter-depth size & smaller ice cube size with this model! Integrated ice maker allows for more freezer storage, too. Lack of a covered butter shelf also disappointing. Extra spaces on door indicate one could be provided. Also disappointed by lack of information about "parts". Would love to order another shelf for freezer & refrigerator door. No idea how to do that. Finally, very pleased with water dispensing features and ice options. Overall happy with our purchase & would recommend! Good value for reasonable cost.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits the space and works well
on July 5, 2025
Posted by: Jen K
[This review was collected as part of a promotion.] Bought this fridge about a month ago and have been satisfied so far. It fit the space we had which was the main reason we bought it and it has turned out to be a good purchase. Whirlpool lost a star because the filters that were supposed to come with the refrigerator did not.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Fridge
on July 5, 2025
Posted by: SA29
[This review was collected as part of a promotion.] We've had the fridge for a couple weeks and so far we love it. The counter depth has plenty of room for us and fits our kitchen better than a full size. Sleek design and functionality.
Written by a customer while visiting whirlpool.com
Customer Rating
5
plug&go
on July 2, 2025
Posted by: Duane
from Grants Pass, Or.
[This review was collected as part of a promotion.] We've had this fridge for a month and everything is still working, HOORAH!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works, But Noisy
on July 2, 2025
Posted by: cgar
from USA
[This review was collected as part of a promotion.] As expected, refrigerator cools and freezer freezes. However, this unit makes a high-pitched whine (compressor? fan?) when it cycles on, a sound that can be heard throughout the entire house. This is especially annoying at night when the house is quiet. Also discovered a few days after delivery that there was no FreshFlow filter installed. Don't know if this was due to installer or factory neglect. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com