Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4.1
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
163
4 Stars
120
3 Stars
37
2 Stars
21
1 Star
21
75%of customers recommend this product.
(
126 out of
169)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
4
Nice Refrigerator
on March 1, 2026
Posted by: Mimi
[This review was collected as part of a promotion.] Nice refrigerator. The only thing items on the top shelf left side have a tendency to freeze.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does everything I need and is good looking
on March 2, 2026
Posted by: Nancy
[This review was collected as part of a promotion.] It’s a good fridge. Simple to use efficient and does the job.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 4, 2026
Posted by: None
[This review was collected as part of a promotion.] Bought this a month ago, very happy with it except a little noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice looking with all necessary features.
on March 4, 2026
Posted by: DaveT
from Austin, Texas
[This review was collected as part of a promotion.] Perfect fit for a smaller space replacing a 20 year old Frigidaire. Seems more efficient so far and enjoying the smaller cubed ice. Ice maker works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 5, 2026
Posted by: Mike
from Charleston SC
[This review was collected as part of a promotion.] Like the efficiency of the "Counter Depth" model; Have a small condo. Like the way the icemaker works... better than past refrigerators over the years. However, easy to bump into the touch screen and get a choice underway that I don't want. Suggest that the Quick Start guide have in a prominent place how to back out of a choice you accidentally made
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features if I knew how to use them!
on March 5, 2026
Posted by: Janice
[This review was collected as part of a promotion.] As a senior citizen I just want to say that appliances are getting harder to operate. Maybe a short overview from the installer would help. They set the refrigerator temp at 36° & most of my food froze inside the refrigerator. I had to Google what the ideal temp should be and the tap here and there trying to find the right place to adjust the temp.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great!
on March 6, 2026
Posted by: sPat
from Halifax NS
[This review was collected as part of a promotion.] It’s a little louder than our old one, but the water fill station is big enough for water bottles which is awesome!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Refrig!!
on March 9, 2026
Posted by: Mema
from Greenville, NC
[This review was collected as part of a promotion.] I really am happy with this refrigerator. The only thing I don't like is the size of the ice cubes. They are too small!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com