Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4 out of 5
4
(413 Reviews)
Open Ratings Snapshot
Rating breakdown 413 reviews
5 Stars
178
4 Stars
137
3 Stars
46
2 Stars
23
1 Star
29
74%of customers recommend this product. 
(
154 out of 207
)
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Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
5 out of 5
5
fridge review
on July 21, 2025
Posted by: Robert
[This review was collected as part of a promotion.] great fridge. style is good. appears to work well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on July 20, 2025
Posted by: Jaybird
[This review was collected as part of a promotion.] So far so good. Have not had this frig for very long It’s working great.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Features
on July 20, 2025
Posted by: peg7
[This review was collected as part of a promotion.] Really like the icemaker in the door! Also the separate ice and water dispensers. Like the lighting!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Looks Great in our Kitchen
on July 20, 2025
Posted by: Happy Husband
[This review was collected as part of a promotion.] Bought this product to replace side by side that has worked for about 20 years. Delivery service was great. Initially the freezer and fridge temperatures ran below the setpoint on the control panel but its now settling down. Lot's more space that our old one for same cubic feet size.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
The second one works!
on July 19, 2025
Posted by: Pluto
[This review was collected as part of a promotion.] This one works well, however this is the second one. I bought the first one(almost identical) in February and I had a lot of problems, I have had the computer, then the compressor changed and still not working. The company finally changed it and this one works fine .Because of the hassle it gets only 4 stars. I just want to mention that I have had previously an Whirlpool which lasted 20 years!!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Not a good buy
on July 17, 2025
Posted by: Inconsistent
[This review was collected as part of a promotion.] I bought this a month ago....the applesauce freezes once in awhile and the lettuce in the frig also freezes...the temperature is at 37.....It has on occasion dropped the temperature to 36...also the water dispenser comes out very slow and it's never cold
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good product but noisy
on July 17, 2025
Posted by: Nelson
[This review was collected as part of a promotion.] It is a good product, I only have 1 week with, the only thing I don't like is that the noise of the engine when it is running is a bit loud.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Looks great!
on July 17, 2025
Posted by: Jeff652
[This review was collected as part of a promotion.] So far so good this refrigerator seems a lot colder in both the freezer and refrigerator sections than my last one
Written by a customer while visiting whirlpool.com
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