Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
172
4 Stars
132
3 Stars
45
2 Stars
23
1 Star
27
74%of customers recommend this product.
(
146 out of
197)
Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
3
Not great
on July 25, 2025
Posted by: PaulV
[This review was collected as part of a promotion.] Compressor is loud and rarely cuts off. Ice cubes are miniscule.
Written by a customer while visiting whirlpool.com
Customer Rating
4
It's ok, not as good as our last one, but ok.
on July 25, 2025
Posted by: Paul R.
[This review was collected as part of a promotion.] This was bought to replace a Whirlpool Gold refrigerator that we had and loved for over a decade. This new Whirlpool cools down quickly and freezes food well. There seems to be more condensation that builds up when you open either the freezer or refrigerator. The fan is loud and the Everydrop water filter is already showing signs of reduced flow after two weeks of use. It's the "A" size filter and it is expensive for it's size. Our old model used a size 3 filter and lasted 6 months without any problems at all. The fan noise and water filter are the reason for the four star rating. I'm hoping to get the same service life from this one as I did from my last one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works Well
on July 24, 2025
Posted by: amnoji
from Wisconsin
[This review was collected as part of a promotion.] In general, I am happy with this refrigerator. My only complaints would be that the ice cubes are a bit small and it is a little noisier than my last one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
check water line to make sure it is working.
on July 24, 2025
Posted by: Gerhard
[This review was collected as part of a promotion.] Set up was an issue. Installers did not check to see if there as a separate valve for water line to ice maker.
Stated ice maker was not working, next day sent out new refrigerator. New installers found the problem and
kept original refrigerator.
Stated ice maker was not working, next day sent out new refrigerator. New installers found the problem and
kept original refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 23, 2025
Posted by: Donna
from Lake Arrowhead,California
[This review was collected as part of a promotion.] Exactly what I wanted & expected
Hopefully it will last as long as my last whirlpool.
Hopefully it will last as long as my last whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
thank you Whirlpool!
on July 23, 2025
Posted by: Anonymous
from Dallas, TX
[This review was collected as part of a promotion.] refrigerator does everything i need it to and more
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Appliance
on July 22, 2025
Posted by: LBV67
[This review was collected as part of a promotion.] New in our renovated kitchen. Impressed with the appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent
on July 22, 2025
Posted by: Lou bep
[This review was collected as part of a promotion.] We got this about a month ago. It’s the same size as the one that was taken out, but it’s so much more room in refrigerator. It is amazing.
Written by a customer while visiting whirlpool.com