Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
178
4 Stars
137
3 Stars
46
2 Stars
23
1 Star
29
74%of customers recommend this product.
(
154 out of
207)
Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
5
Love the adjustable shelves
on August 14, 2025
Posted by: Sam 92
from Wittmann, Az.
[This review was collected as part of a promotion.] The refrigerator was a replacement for my old one. I will always stay with whirlpool
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on August 12, 2025
Posted by: Old Number 20
from Idaho
[This review was collected as part of a promotion.] Great Purchase and one I would buy once again if I was in that position!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent purchase
on August 12, 2025
Posted by: Scotty
(This review was collected as part of a promotion.) Great layout, good features and excellent lighting.
Written by a customer while visiting whirlpool.com
Customer Rating
5
good choice
on August 12, 2025
Posted by: de45
[This review was collected as part of a promotion.] Perfect for the space. So far it's working great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Enjoying new refrigerator
on August 10, 2025
Posted by: Ann100
from Waukee, IA
[This review was collected as part of a promotion.] I am enjoying my new side-by-side refrigerator. I have much more freezer space than my old appliance and I now have access to water and ice on the outside of the door. It seems to be cooling correctly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Like the side by side with ample storage room
on August 6, 2025
Posted by: MIMI
[This review was collected as part of a promotion.] Have had 4 Whirlpool Refrigerators, this is the first that is noisy. Hopefully technician can fix the issue.
Written by a customer while visiting whirlpool.com
Customer Rating
4
See above. Like the separate crushed ice and water
on August 6, 2025
Posted by: Joan
from London, Ontario
(This review was collected as part of a promotion.) Happy with our fridge overall. Looks good. Took awhile to adjust temp of fridge part so eggs would not freeze.
The ice cube tray inside freezer part is awkward to open and close.
The ice cube tray inside freezer part is awkward to open and close.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Do Not Purchase
on August 6, 2025
Posted by: SDV@
This refrigerator is the noisiest one I have ever purchased. Do not buy it. The compressor is always running and the loud buzzing noise is almost constant. I can hear it throughout my first floor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422f9UUI. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423f9UUL or Instagram http://spr.ly/6424f9UU0. When responding, please include your contact information and reference Case # 763290
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422f9UUI. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423f9UUL or Instagram http://spr.ly/6424f9UU0. When responding, please include your contact information and reference Case # 763290
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com