Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
178
4 Stars
137
3 Stars
46
2 Stars
23
1 Star
29
74%of customers recommend this product.
(
154 out of
207)
Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
4
Poor refrigerator door design
on September 3, 2025
Posted by: Doug62
from Texas
[This review was collected as part of a promotion.] For the time, I have had the refrigerator for three weeks. Only Issue I have is the refrigerator door does not allow you to move holding bins a round. Because of this normally where I had my milk in my old refrigerator, I not able to place the holding bin in the slot, it only allowed the smaller bin in its place. Plus, they give two small bins. Three large bins, and you basically either set it one way, or you don't use one large bin, So, design of front door poor, I bet they will sale a set of small bins. LOL
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cool Fridge
on September 2, 2025
Posted by: Patty
[This review was collected as part of a promotion.] I love my new refrigerator. It's just what I needed!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on September 1, 2025
Posted by: Amys
from Tuscaloosa, AL
[This review was collected as part of a promotion.] I bought this one because it met certain specifications. It meets most of my needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 30, 2025
Posted by: Lola
[This review was collected as part of a promotion.] Bought it a month ago. It’s not quiet, especially the ice maker. I do like the configuration.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool will make you want a whirl around and be
on August 30, 2025
Posted by: Stu555
[This review was collected as part of a promotion.] We really are enjoying our new whirlpool refrigerator. My wife is so pleased because she is very short and couldn’t reach the back of the refrigerator we had before this one makes it so easy for her and she had a hard time bending down getting frozen food out of the oh one and now she just opens the door and there’s the frozen food. We are very very pleased. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Some good features
on August 28, 2025
Posted by: Mgog
[This review was collected as part of a promotion.] Bought this to replace a refrigerator that was boxed in by cabinets and a panel so I was limited in my options due to measurements. I like the shelving configuration and the flexible storage on the door. I like the round ice cubes but when the water is sent to form the ice it makes a high pitched noise. It is brief but would be annoying if close to bedrooms.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 28, 2025
Posted by: WPrefrig
from colorado
[This review was collected as part of a promotion.] I bought this over a month ago. I had to have someone look at the ice maker as it would not make ice. The ice dispenser is loud when it dispenses ice. The appliance is loud when it is running. In an open floor plan, the excessive noise is very irritating and loud. The side-by-side set up does not give you enough room in either the freezer or refrigerator. I am going to replace it with a quieter unit with French door arrangement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Somebody designed ths with families in mind
on August 27, 2025
Posted by: Real Housewife of NJ
[This review was collected as part of a promotion.] Somebody designed this with actual families (not interior Design magazine) in mind...no bending down with blood rushing to your head every time you need something from the freezer...no ice cubes shaped so that no human hand can hold more than 1 without dropping the rest. Plenty of room for a variety of butters (that's us!), the drawers pull out smoothly, ice is brilliantly stored in the door, opening up a whole shelf we never had before.I absolutely love everything about this appliance.
Written by a customer while visiting whirlpool.com