Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Average customer rating
4.1
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
145
4 Stars
101
3 Stars
29
2 Stars
19
1 Star
19
74%of customers recommend this product.
(
107 out of
145)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black Stainless Steel
Customer Rating
5
Good experience.Becky
on August 16, 2025
Posted by: Becky
[This review was collected as part of a promotion.] We have had to purchase a new refrigerator and have always stayed with Whirlpool …old one lasting 12 years ! Now it just the two of us and we had to buy now. We contacted our tried and true local Greenville TV and Appliance. We are 83 yrs old now. They had the perfect Updated Whirlpool for our needs..good size, good icemaker, good lights, great delivery and installation and ..simple! No one tried to sell us anything that was not right for us. Thanks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Directions for interior use in print!!!
on August 19, 2025
Posted by: computer illiterate
from farmington hills michigan
[This review was collected as part of a promotion.] I need a printout guidebook. I do not do well with computer direction Inwouldvlike directions for how to do shelves, deal with internal ice maker, printer directions for someone old as Inam to instal shelves as caring for my wonderful new refrigerator please send me directions for a computer illiterate z!! Thanks/🤗🤗
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Look and Performance
on August 19, 2025
Posted by: Anonymous
from San Diego CA
[This review was collected as part of a promotion.] We like the look of the appliance and its performance. We are particularly enjoying the water dispenser that measures the water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap
on August 20, 2025
Posted by: Janice
[This review was collected as part of a promotion.] Not as I expected for this brand which is well known to be long lasting. The insude looks cheap, plastic drawers, no space, and one piece was broken, doesnt stay in place when open a door and the front of
it at bottom has no cover. It really looks cheap. No booklet came with it nor on The other 3 whirlpool products i purchased
it at bottom has no cover. It really looks cheap. No booklet came with it nor on The other 3 whirlpool products i purchased
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very elegant
on August 20, 2025
Posted by: keyah22_7193
[This review was collected as part of a promotion.] I love this refrigerator so much! It is so nice and elegant! I love the water and ice dispenser. It’s very spacious and keeps everything cool and frozen. The ice machine isn’t noisy at all.
Written by a customer while visiting influenster.com
Customer Rating
5
light inside
on August 21, 2025
Posted by: none
[This review was collected as part of a promotion.] Have not had it to long but so great Love it!! Fit in our space, most important, we have a weird size built-in space. we found this one, it perfect and is keeping everything cold.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great
on August 22, 2025
Posted by: jrs2
[This review was collected as part of a promotion.] Had to have anew frig-the old one died. Perfect size (counter depth) love the look in and out. Had to wait 3-4 days for the ice to really get going but it seems good now.
Written by a customer while visiting whirlpool.com
Customer Rating
3
ICE MAKER HAS NOT BEEN UPGRADED
on August 22, 2025
Posted by: MILD BILL
from CLEVELAND, TENNESSEE
[This review was collected as part of a promotion.] Disappointed that the ice maker doesn't make "clump proof" ice. I was hoping not to need my counter top ice maker, but I will have to continue to take up valuable counter space with a machine that makes proper ice. Other than that, it is a perfectly serviceable appliance.
Written by a customer while visiting whirlpool.com