Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Customer Rating
5
Great Quality And Capacity
on June 12, 2026
Posted by: LTF26
[This review was collected as part of a promotion.] Super nice and lots of room to store food esp the bottom freezer. Im glad I went and choose this fridge. Highly recommended 👌.
[This review was collected as part of a promotion.] After only six weeks of use, the refrigerator began leaking water on a regular basis, several times per week. In addition, the freezer door became increasingly difficult to open due to a buildup of solid ice. As a result, we were forced to remove food items from the freezer and store them in our old refrigerator—the very appliance we had replaced with this more expensive Whirlpool model.
A repair request was submitted, and a service appointment was scheduled approximately three weeks ago. During the service visit, I was informed that a sensor had failed and needed to be replaced. The replacement part was ordered at that time.
Three weeks later, I have now been told that it may be another two weeks before the part arrives. This means we could be dealing with a malfunctioning refrigerator for more than five weeks while waiting for a repair on a nearly new appliance.
I purchased a new Whirlpool refrigerator expecting reliability and quality. Instead, I have experienced repeated water leaks, ice buildup, inconvenience, and significant delays in obtaining warranty service. I am very disappointed with both the product and the repair process.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 15, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with part delays for your Whirlpool® Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 975975. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We purchased this refrigerator to replace one that quit (it wasn’t Whirlpool). We have used Whirlpool appliances for many years and highly recommend them to anyone. All the appliances in our kitchen are now Whirlpool because they last for years. This refrigerator is awesome and has double ice makers that make more ice than we can use. We love this because it has lots of room for our food.
[This review was collected as part of a promotion.] The refrigerator is lovely, easy to organize and plenty of space. Two call outs that I would make; the door with the ice maker doesn’t stay open it tends to want to close unless you are holding onto it the other item is the deli drawer, it isn’t very deep so you cannot put organizers in the drawer to separate items. Other than that it is lovely, extra ice is good and the freezer drawer is easier to organize with the numerous compartments.
[This review was collected as part of a promotion.] Amazing fridge for more than enough room for everything we need! Temperature is perfect. Dispenses properly and efficiently. Helps keep the kitchen organized and modern!
[This review was collected as part of a promotion.] The fridge has plenty of capacity for our family of 6. The ice maker dispenses ice perfectly every time. We really love it