Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Average customer rating
4.1
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
108
4 Stars
52
3 Stars
19
2 Stars
7
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Customer Rating
5
on August 14, 2026
Posted by: Good refrigerator
[This review was collected as part of a promotion.] The capacity of the refrigerator is excellent allowing for easy accessibility of the food. The temperature keeps the food fresh. The top icemaker keeps plenty of ice available. There needs to be something below the ice maker/water dispenser to catch drips.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Functional Refrigerator with Nice Space
on August 8, 2026
Posted by: TWH601
[This review was collected as part of a promotion.] The refrigerator has operated well since installation. I placed thermostats in freezer and refrigerator sections. The temperatures have maintained the settings well. The ice makers are functioning well. The stainless steel is easy to keep clean. The space in both sections have been convenient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Icemaker water fill noise
on August 3, 2026
Posted by: Pat 12
[This review was collected as part of a promotion.] Water fill to icemaker makes loud noise when filling up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 2, 2026
Posted by: Elvis‘s customer
[This review was collected as part of a promotion.] Cubic footage is great interior features in dual icemaker are great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't Buy!
on August 2, 2026
Posted by: ronr1949
[This review was collected as part of a promotion.] Performance was terrible. It completely ceased to function within two months and service was non-existent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 5, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the cooling issues you’re experiencing with your Whirlpool® Refrigerator. We understand how frustrating this can be, and we want to ensure you receive the support you deserve. Please feel free to reach out to us through any of the following options so we can look into this for you:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24423163.
We’re looking forward to hearing from you.
Marie Q.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24423163.
We’re looking forward to hearing from you.
Marie Q.
Written by a customer while visiting whirlpool.com
Customer Rating
2
A nightmare
on July 25, 2026
Posted by: Cinnamon327
This has to be one of the worst modern refrigerator I've ever had. Took 2 deliveries because when they hooked up the first one it wouldn't get water. Confirmed what was coming in. Had to wait almost a week to get the replacement. Water finally came in.
The deli bin is warped on the top and the other bins are almost as bad. The control panel is inside the door frame and is illogical, and the worst part is that the manual doesn't tell you how to use it. I've looked everywhere to find out how to get the freezer ice back to 'on'. The water and Ice dispenser on the door is prone to make a mess because the water tab is short and right in front of the longer ice tab. If you have a container that is wide you end up pouring both water and ice at the same time.
The open door warning is so quiet you can stand 1 foot awy from it and never hear it.
One of the worst appliance purchases I've ever made. I used to trust the Whirlpool name, never again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 29, 2026
We are so incredibly sorry to hear about the ongoing issues you've been experiencing with your Whirlpool® Refrigerator. We truly value your feedback and understand how frustrating it must be to deal with these multiple concerns. Please know that we always strive to provide the best possible support, and it is genuinely disheartening to learn that we missed the mark. To ensure we look into this for you right away, please feel free to reach out through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24348047.
We sincerely appreciate your patience and look forward to helping you resolve this.
Best regards,
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24348047.
We sincerely appreciate your patience and look forward to helping you resolve this.
Best regards,
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice unit
on July 22, 2026
Posted by: David6834
[This review was collected as part of a promotion.] Very nice refrigerator Only hiccup is left door will not stay open Unit is leveled
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water filter leaks occasionally
on July 22, 2026
Posted by: Yourekidding
[This review was collected as part of a promotion.] I am experiencing occasional leaking from the water filter. Next time it happens, I'll request service.
Written by a customer while visiting whirlpool.com