Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Average customer rating
4.1
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
112
4 Stars
55
3 Stars
20
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
105 out of
140)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Customer Rating
2
DOOR AJAR!!!!
on June 22, 2026
Posted by: Jakacia
This fridge was bought and installed 10onyha ago. The door ajar alarm goes off at least 12 times per day even with the doors shut. We wipe all the seals, open and shut, do everything we can think of but it continues to alarm. Eventually we do something that make it go off so we believe it will work next time but it never does. Not sure where the door sensors are, theres no button that shuts light off. We dont have a clue.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 24, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help with information on issues that can occur in your Refrigerator.
https://producthelp.whirlpool.com/Product_Help_Page?model=WRFF3736SZ
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 979479.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on issues that can occur in your Refrigerator.
https://producthelp.whirlpool.com/Product_Help_Page?model=WRFF3736SZ
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 979479.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the Color!
on June 22, 2026
Posted by: JTDM
[This review was collected as part of a promotion.] We have been very pleased with the performance so far. The color of the refrigerator was the deciding factor for me. It is a perfect look for our new build. My husband wanted ice and water available in the door with the extra ice feature. He has been pleased. The only negative has been the added weight from the ice/water in the door results in the door not remaining open when you try to get things out of the refrigerator shelves or drawers. It tries to close on you due to the added weight. It can be frustrating, but by pulling out one of the bottom drawers to force it to stay open has been my work around.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great capacity. A lot of ice...
on June 22, 2026
Posted by: Jnight1
[This review was collected as part of a promotion.] Great refrigerator with huge capacity and dual ice makers which really helps for daily use with multiple fillings of thermoses for sports. Only drawback is the water filter requires changing faster than advertised.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy so far
on June 21, 2026
Posted by: Arthur Dent
[This review was collected as part of a promotion.] Accessibility is great: The top shelf, particularly turns out to be easy to use, all the way ack.
Cooling is fine, too. Slightly colder than our previous Whirlpool french door machine. Ice is harder, too and ice cream is a it stiffer. That's also good.
Cooling is fine, too. Slightly colder than our previous Whirlpool french door machine. Ice is harder, too and ice cream is a it stiffer. That's also good.
Harder to access the interior ice reserve: one more door to open. But levers for water and ice (exterior) are improved.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
All around good buy - utilizing new features well
on June 18, 2026
Posted by: TedCh
[This review was collected as part of a promotion.] Excellent design for internal shelving - no wasted space due to ice makers like other refrigerators. Freezer arrangement allows for high use and low use sections. Ice within the freezer is handy for filling ice buckets and coolers. Water filter is impressive, offering clean and distinctly clear water without impurities (visibly clearer than water from the tap)
Would definitely purchase this same model again - it keeps temperature properly within the entire space, no hot spots or cold spots.
This is the second Whirlpool we have owned over 20 years, so our high expectations have been met and exceeded - so far (6 months of ownership)
Would definitely purchase this same model again - it keeps temperature properly within the entire space, no hot spots or cold spots.
This is the second Whirlpool we have owned over 20 years, so our high expectations have been met and exceeded - so far (6 months of ownership)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
value purchase
on June 16, 2026
Posted by: BuilderMSM
[This review was collected as part of a promotion.] All the features true as presented. Ice regenerates relatively quickly, temperatures are consistent throughout. Good value for the price.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my dual ice feature
on June 15, 2026
Posted by: Melpol1231
[This review was collected as part of a promotion.] I left my whirlpool refrigerator. It was one of the larger ones for the money. It looks great in my kitchen. But my most favorite thing about it is the dual ice Feature. It has ice in the door and also tons of ice in the freezer compartment. I highly recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge with one design drawback
on June 14, 2026
Posted by: Wannabeacowboy
[This review was collected as part of a promotion.] The refrigerator has some really good features with the additional ice maker and bin an outstanding one. The benefit significantly out ways the little bit of freezer space it requires and the space is sufficient for our needs.. There is plenty of space in the refrigerator and the spli and adjustable shelves are helpful. The single drawer Deli requires that both doors be opened to access it. This is positive for space but kind of a hassle. at times. The big negative we have with the unit is that the doors do not close unless the are closed by hand. No automatice gravitational type closing which we thought was a standard feature of all refrigerators and expected on this one. This has resulted in partially closed doors for extended periods of time, especially if there are children using the refrigerator. we haven't lost food yet but it is clearly an energy inefficiency risk, We have had no operational problems to this point.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com