Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Average customer rating
4.1
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
112
4 Stars
55
3 Stars
20
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
105 out of
140)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Customer Rating
1
Uneven doors
on August 26, 2025
Posted by: Vegas
from Las Vegas
[This review was collected as part of a promotion.] Delivered with uneven doors (left side lower than right). Slightly corrected using leveling leg, but this results in entire refrigerator not being level (used a level to check both floor and refrigerator for plum). Looking at the hinge shows that it is not level as if not properly installed or the door is too heavy for the hinge. This also seems to result in the left door not staying opened when getting items out of the refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 27, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421fNaT7 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422fNaTC or Instagram http://spr.ly/6423fNaTh. When responding, please include your contact information and reference Case # 784864.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421fNaT7 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422fNaTC or Instagram http://spr.ly/6423fNaTh. When responding, please include your contact information and reference Case # 784864.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on August 20, 2025
Posted by: Amruss
from Boone, Iowa
[This review was collected as part of a promotion.] Received this model as a warranty replacement. They sent me the newer model as the original was no longer available. I love this refrigerator. The dual ice maker is great and I can fit my water bottle in the front of the door to refill it. The space in the refrigerator is great too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious
on August 20, 2025
Posted by: Rahrah
[This review was collected as part of a promotion.] The Information we t with the appliance IS NOT very easy to understand. I learned more on utube. The fridge is large, love the freezer with the dividers. The upper icemaker is currently not working.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love ice maker in freezer!
on August 18, 2025
Posted by: Tish
[This review was collected as part of a promotion.] I love the second Ice-maker. I also love the amount of room in the refrigerator. Disappointed that the crisper drawers does not have humidity controls. I guess this was something I should’ve seen when looking at the refrigerator. At times the water dispenser on the door leaks and I have to wipe it up. I I wish I could adjust the door alarm because five minutes seems like a long time to have the door open before the alarm goes off. I just got this refrigerator so I’m gonna give myself time to get used to it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor design and Disinterested manufacturer
on August 14, 2025
Posted by: WPH1
[This review was collected as part of a promotion.] The left door will not stay open. It moves back towards the closed position without fully closing no matter how far you open it. The right door does stay in whatever position it’s opened to and the refrigerator has been confirmed to be level fro left to right as well as front to back. Whirlpool doesn’t seem to be interested in correcting this when I reported it to them.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 768210
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 768210
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to clean. Great feature
on August 3, 2025
Posted by: MDS53
[This review was collected as part of a promotion.] Not sure about bottom freezer but find we like it much better than side by side. Good purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic Fridge
on July 30, 2025
Posted by: CindyB
[This review was collected as part of a promotion.] This is the best refrigerator that I have ever owned! I absolutely love the French doors on the front and there is so much space in the freezer. It’s the first time I have had all the ice that I could ever possibly want and that’s terrific. It really is fingerprint proof and so spacious that I would not want to have any other type of refrigerator. The deli drawer is a Real plus because it can hold so much and everything is easier to find in that wide tray
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the Double Ice maker and the Pizza Storage
on July 30, 2025
Posted by: Scon62
from New Jersey
[This review was collected as part of a promotion.] Bought a month ago...absolutely love the refrigerator would give it a 5 but the placement of the water dispenser is awkward...and needs to be further into the unit...constantly wiping up water off the floor. But perhaps I need to get better at using it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com