Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Customer Rating
5
Great Features
on September 4, 2025
Posted by: Deb82725
from Lone Oak, Texas
[This review was collected as part of a promotion.] I bought this a couple of weeks ago due to my other Whirlpool stopped cooling & only made ice when it wanted to
(This review was collected as part of a promotion.) We purchased this fridge a month ago and I couldn't be happier. So much room and love the dual I've makers.
[This review was collected as part of a promotion.] This is a replacement of the same model number that the ice-maker and filtered water did not work and this one has the same defect. Obviously whirlpool has no quality control dept. A certified whirlpool tech showed up and told us he does not have the parts for a repair. Meanwhile we buy ice and spring water. Waiting for a resolution, 6 weeks so far.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 789735 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] This refrigerator is very spacious and able to accommodate our large family. The only issue is the hissing sound when the ice maker turns on, but that is easily ignored once you get used to it.
[This review was collected as part of a promotion.] We have had this refrigerator for about two weeks. Listed below are the things I have noticed: Does not have a an external light you can push on, only when you get water/ ice Does not have door alarm when doors are not fully closed Does not have self-closing doors. They have to be pushed closed The top shelf in the freezer is awkward to pull out Ice maker door does not stay open wide enough to pull meat drawer out
[This review was collected as part of a promotion.] We bought this last month and have loved it so far. We like the two ice makers and the water dispenser is nicer than our previous fridge.
[This review was collected as part of a promotion.] Delivered with uneven doors (left side lower than right). Slightly corrected using leveling leg, but this results in entire refrigerator not being level (used a level to check both floor and refrigerator for plum). Looking at the hinge shows that it is not level as if not properly installed or the door is too heavy for the hinge. This also seems to result in the left door not staying opened when getting items out of the refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 27, 2025
Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421fNaT7 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422fNaTC or Instagram http://spr.ly/6423fNaTh. When responding, please include your contact information and reference Case # 784864. We’re looking forward to hearing from you. Marie Q