Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Average customer rating
4.1
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
108
4 Stars
52
3 Stars
19
2 Stars
7
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - White
Customer Rating
3
Very Poor Lighting in Fridge
on October 3, 2025
Posted by: DisappointedNM
from New Mexico
[This review was collected as part of a promotion.] If I had been able to look this fridge over with it being plugged in, I wouldn't have bought it. The lights inside are SOOOOO poor. There are 4 lights inside the fridge. Two are at the very top. So, if you fill your top shelf, guess what that does - it blocks all of the light! The other two lights are along the sides of the fridge but instead of being set back so they cover the shelves, the lights are between the shelves and the doors way up front. They are also very small lights instead of strips to light up the full height of the fridge. Where they are set, they really don't do much to light up the fridge. Oh also, the lights don't just come on when you open the door. No, they brighten up slowly. So slowly that you can open the door grab something (assuming you know where it is and don't need light to see) and close the door before the lights go to full brightness. Really?
Like I said, I wouldn't have bought it just for the lights. My last fridge was so bright inside it was great.
You can get water out of the dispenser with the righthand door open. You CANNOT get ice out of the same dispenser with the righthand door open. The dispense is completely within the lefthand door. Not sure why the righthand door has anything to do with the dispenser functions.
You can open the lefthand crisper with just the lefthand door open. You CANNOT open the righthand crisper drawer with just the righthand door open. You have to open both doors to open the right hand crisper.
There needs to be another shelf setting between the top two. You can only set the upper most shelf at the very top. You need another choice and this would have been very easy to add into the sides of the fridge. Not sure why this was not provided.
The freezer drawer also has very poor lighting. One little bitty light in the top center right at the front edge of the freezer doesn't do much at all. Not sure why they bothered. Again my old fridge was lit up like noon.
So far the door ice maker works well. The crushed option tends to powder more than crush though. I like that you can remove the door ice bucket and dump everything. Other models we've had would ice up and you couldn't get to it. Being able to remove the bucket should make maintenance easier. The freezer ice maker seems to work well also but instead of dumping ice along the length of the ice bucket in the freezer, it dumps at the very back so you have to make sure to move the ice around if you want to keep the freezer bucket full.
We have the fridge set at 34° but multiple thermometers within the fridge show the temperature at 41°. We have the freezer set at -5° and thermometers show it at 1°. It should get closer to the set temperatures. It's also a little disturbing that a new appliance cannot get below zero. The freezer to completely full and everything has been set up for over two weeks so the temperatures should have stabilized.
We replaced an 11 year old Samsung of the same style as this one. The freezer wasn't getting cold anymore and we were tired of fighting with it. That Samsung had issues with the ice makers also, but comparing the fridge portion to this new Whirlpool, the Samsung wins.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge!
on October 3, 2025
Posted by: NancyA
[This review was collected as part of a promotion.] This refrigerator was offered to me as a replacement model for the fridge I purchased. It is an ok refrigerator but not a fan of the tiny ice cubes offered and the water in the door in a bit tricky to get without spills. Also, the drawers inside have sharp edges and the door with the ice/water maker will not stay open like the other door.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Different features from my previous whirlpool.
on October 2, 2025
Posted by: Pros
[This review was collected as part of a promotion.] So far so good. I had this fridge less than a month..I don’t see any flaw…I’ll know it down the road.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very nice fridge
on September 29, 2025
Posted by: freddiez
[This review was collected as part of a promotion.] I had this delivered 1 week ago and I love the fridge itself, the doors are not aligned properly where the left door does not stay open when opened and the rightside door has to be pushed to close- if you don't keep pushing it, it does not close
If Whirlpool would send someone out to fix this, I'd give this and the range and microwave i also got from Whirlpool 5 star ratings all the way around
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on September 28, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We love the size and features but after three days the freezer was still not working. The whirlpool technician came out and determined it was a sealed component from the factory. That requires a different certified technician to come out. I thought i was buying a quality product
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 803225.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on September 27, 2025
Posted by: Toolman167
[This review was collected as part of a promotion.] Bought this a week ago. Has plenty of room. Love the dual ice makers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Right color for our kitchen
on September 24, 2025
Posted by: JohnB
from pittsburg, ks
[This review was collected as part of a promotion.] we looked a long time to find a refrigerator that suited our needs, was similar to our last on (20 yrs old) and was at a reasonable price. delivery was great and hookup was simple and easy. everything worked as expected. the main factor we considered, believe it or not, was that this model is available in WHITE which is not generally accessible in most models/companies. thx
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 22, 2025
Posted by: Sandy
[This review was collected as part of a promotion.] After looking at many refrigerators, Whirlpool won me over. I love the size/capacity of the frig. It is BIG, but can handle all my need after owning a side by side.
Written by a customer while visiting whirlpool.com