Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4 out of 5
4.4
(173 Reviews)
Open Ratings Snapshot
Rating breakdown 173 reviews
5 Stars
117
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
86%of customers recommend this product. 
(
84 out of 98
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
5 out of 5
5
on January 2, 2026
Posted by: Wonder5823
[This review was collected as part of a promotion.] We love the additional room this refrigerator provides, and the freezer space is greaT TOO.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great capacity
on January 2, 2026
Posted by: PW Arena
[This review was collected as part of a promotion.] Love the size, special compartments, and clean appearance, and really love the extra large Ice bin.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great design. Freezer drawer pulls all the way ou
on December 31, 2025
Posted by: jun22
from Ma
[This review was collected as part of a promotion.] I love the size of my refrigerator. I also love the clear drawers so i can see what is in them. The fridge is a little deep so it sits beyond my cabinets but it is worth it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Happy
on December 30, 2025
Posted by: Whirlpool refrig
[This review was collected as part of a promotion.] Very happy so far. Refrig is very quiet even when making ice
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
on December 28, 2025
Posted by: Macie28699
[This review was collected as part of a promotion.] Purchased a new refrigerator because they old one was leaking water from the ice dispenser. This one that I purchased is having the same issue, but the water that is leaking is causing the ice bin to freeze into a block of ice. Had repair person out to fix and he said that the water line had frozen, resulting in water spilling. Unfroze, and two days after repair, it had froze again and stopped making ice at all!
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 889819
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Big convient fridge from whirlpool!
on December 26, 2025
Posted by: Rtcane
[This review was collected as part of a promotion.] Refridgerators is a nice size and fits well on in kitchen. The water dispenser indoors is not an issue abd give the external lift look a modern design. The ice maker is slightly slow but a large capacity so it hold a lot . I just don’t turn it off unless I’m out of the house for over a week. Perfect if you need to make ice for a party. Just get quality food grade bags and pour the ice in there and continue to make ice. No more ice runs for parties!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
TERRIBLE - DO NOT BUY
on December 23, 2025
Posted by: Melody
from Westminster, MD
Fridge doors don't close by themselves! They stay partially open when not physically pushed very hard. Unacceptable.
-Tiny bits of plastic everywhere that is impossible to get off.
-Interior shelving "metal" scrapes off VERY easily. Ends of shelving looks like crap after only a few months.
-Interior shelving doesn't allow you to slide items across due to large hinges in the middle. Junk design.
DO NOT BUY.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 885787
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Features-More Room!
on December 23, 2025
Posted by: lms2025
from Norfolk NE
[This review was collected as part of a promotion.] Our refrigerator had quit, unable to be fixed, so we were looking for the same type of refrigerator. Honestly, we overlooked this model to begin with because there was no ice or water in the door. However, on closer inspection, there is water, and we LOVED the idea of having large capacity ice in the freezer. We have LOTS more room in our refrigerator because shelf space is not taken up by the ice maker. We are loving it. This model fits us much better than our old refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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