Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
117
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
84 out of
98)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
5
new owner
on September 11, 2026
Posted by: nonee
[This review was collected as part of a promotion.] quiet, well-designed freezer at the bottom, ice maker is adequate
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome features
on September 8, 2026
Posted by: HoneyR
[This review was collected as part of a promotion.] We are very happy with our new refrigerator. It is slightly larger than our old one yet the inside capacity seems so much larger. Ice production is outstanding and we are very happy with the water dispenser located inside rather than on the door. Since this refrigerator has the ice maker in the bottom freezer, you gain a lot of door storage in the refrigerator. The freezer is also great with nice storage compartments.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just in time
on August 31, 2026
Posted by: GMAhoaney
[This review was collected as part of a promotion.] I was pleasantly surprised by the size and capacity of the refrigerator. It is everything my family needs and the inside water dispenser will save me money.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on August 27, 2026
Posted by: Tee2115
[This review was collected as part of a promotion.] So far liking my new fridge. Works well. Looks nice. Lots a space. Like that it has water on the inside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Wonderful refrigerator but poor ice production
on August 26, 2026
Posted by: Suej54
[This review was collected as part of a promotion.] I’m happy with the refrigerator overall except for the ice maker. It just doesn’t produce enough ice. I thought being underneath in the freezer it would have been as good as my LG but it doesn’t produce enough ice for barely one person and doesn’t seem to catch up.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful fridge for our family! Would buy again!
on August 23, 2026
Posted by: RyanTOH
[This review was collected as part of a promotion.] This fridge cools exceptionally well, has massive space for everything, is attractive visually, and makes great ice. We love it! Very grateful we selected this model after a lot of research. The only thing is that when closing the door, the user needs to make sure both doors close fully which is easy to do. We love it and highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful Doors
on August 21, 2026
Posted by: It sucks hard
Awful refrigerator. I inherited this refrigerator when I bought the home, the doors won't shut correctly and there's no way to adjust them. I looked up online and it says Justin with a hex headed screw on the right side door and it's not there. I can't count the number of times the doors have been left partly open because they didn't shut correctly. The manuals no help the website's no help. I hate this refrigerator
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 26, 2026
oncerns with your Refrigerator. Please see the following for some troubleshooting tips:
Doors Not Aligned - Refrigerator Possible Solutions
Importance of Proper Leveling and Alignment
A refrigerator that is not level or has improperly aligned doors may lead to:
Doors being unable to close or seal properly
Frost build-up
Temperature fluctuation
Incorrect contact with the door switch
1. Level the Refrigerator
Before adjusting the doors, the refrigerator must be properly leveled (side-to-side and front-to-back) for overall proper operation.
Refer to your Owner's Manual or Installation Instructions for specific leveling information.
Use a level to ensure the refrigerator is flat.
Check that the floor underneath is also level; shims may be needed if the floor is uneven.
2. Check Food Storage in Doors
The doors are designed to be slightly uneven when empty to account for the weight of food. Adding food to the doors can help them align properly.
3. Adjust the Doors
Once the refrigerator is level, the doors can be adjusted. Instructions for adjusting the doors are found in your Owner's Manual or Installation Instructions.
For additional troubleshooting information, please visit: https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Door_Concerns/Door_Alignment/Doors_Not_Aligned_-_Refrigerator
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24679951.
We’re looking forward to hearing from you.
Doors Not Aligned - Refrigerator Possible Solutions
Importance of Proper Leveling and Alignment
A refrigerator that is not level or has improperly aligned doors may lead to:
Doors being unable to close or seal properly
Frost build-up
Temperature fluctuation
Incorrect contact with the door switch
1. Level the Refrigerator
Before adjusting the doors, the refrigerator must be properly leveled (side-to-side and front-to-back) for overall proper operation.
Refer to your Owner's Manual or Installation Instructions for specific leveling information.
Use a level to ensure the refrigerator is flat.
Check that the floor underneath is also level; shims may be needed if the floor is uneven.
2. Check Food Storage in Doors
The doors are designed to be slightly uneven when empty to account for the weight of food. Adding food to the doors can help them align properly.
3. Adjust the Doors
Once the refrigerator is level, the doors can be adjusted. Instructions for adjusting the doors are found in your Owner's Manual or Installation Instructions.
For additional troubleshooting information, please visit: https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Door_Concerns/Door_Alignment/Doors_Not_Aligned_-_Refrigerator
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24679951.
We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Unit
on August 2, 2026
Posted by: Moe Cooler
[This review was collected as part of a promotion.] Capacity of inside of this unit and the doors are Super Large.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com