Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
106
4 Stars
25
3 Stars
13
2 Stars
3
1 Star
7
87%of customers recommend this product.
(
71 out of
82)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
4
It’s alright
on August 6, 2025
Posted by: Berrygirl
[This review was collected as part of a promotion.] Bought this fridge about 2 months ago after my 2nd fridge quit after 7 yrs. This is my 3rd fridge in 10 years. On advice of service tech did water dispenser inside fridge. Not sure about keeping the door open while filling bottles so will see how that goes. Fridge doors do not always close when swung shut and the alarm bell is quiet and doesn’t go off until 5 mins later so by that time I am out the door and the fridge stays open for a couple of hours. Our last fridge the doors almost sucked in when closing. The solid plastic baskets are very nice and lots of storage room
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good frig. The size is great if you need alot
on September 26, 2025
Posted by: AA1061
[This review was collected as part of a promotion.] Bought as an emergency. The size and look is wonderful. Here's the issues: Doors should close on there own when then get close to closing. The doors just stay open. Call it a new learning curve but could be better. 2nd - the shipping plastic covering that comes on a new unit at unboxing. Terrible. Impossible to remove it all because it is tucked in under seams. You tear is off but it does not remove all of it. Working on the removal of little pieces of plastic for 2 weeks now.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice machine is working as designed.
on October 12, 2025
Posted by: tbone
from St. Paul MN
[This review was collected as part of a promotion.] Purchased 3 weeks ago. Refrigerator never has gotten any colder than 48 degrees. Tech diagnosed the problem as a bad control board. Still waiting on parts. Model is so new that parts aren't available on the continent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424A0KjE or Direct Message on Instagram at http://spr.ly/6426A0KjG, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820779.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good but can be better
on November 20, 2025
Posted by: Rob25job
from Missouri
[This review was collected as part of a promotion.] Great look, great functions. Three improvements: more shelves for smaller items please; dividing the deli drawer into 2 would be more convenient so you didn’t have to open both of the French doors to access it; the French doors need a shove to close them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice new additions, but noticeably sticks out more
on October 4, 2025
Posted by: GGRates
from California
[This review was collected as part of a promotion.] We bought this model as a replacement for this same refrigerator from 9 years ago. There are new features added that are improvements, like a better cooling distribution in the upper part, which looks like it will prevent things from freezing when they are crammed in the back. The ice bucket is huge, and the water dispenser inside can be operated with only one hand now. There are more lights inside, and the overall space is larger both in the bottom and top. However, here's the big downside, and it is a big one, it sticks out farther that our last fridge did (the same model). It is at least 2" deeper, which looks bad in our kitchen. I wish we could get a counter depth, but for a family our size that would never work. While I appreciate the updates and the larger space interior, it definitely sticks out and is an eye sore to me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 28, 2025
Posted by: Ballerie
[This review was collected as part of a promotion.] New refrigerator did not work did not get cool neither did freezer work.
Response from whirlpool.comBy Branded Team, Consumer Care, October 31, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829897
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829897
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far I love it
on April 16, 2025
Posted by: elizabethcook12_5812
[This review was collected as part of a promotion.] I got my new whirlpool refrigerator yesterday and so far I love it . There's so much space in it.. it's super cute, there's no noise to it and the controls for it are super simple and modern. It's supposed to be energy efficient but I can't really determine that yet but as of now I love it.
Written by a customer while visiting influenster.com
Customer Rating
5
Go upgrade to this one
on April 21, 2025
Posted by: christinae_5640
[This review was collected as part of a promotion.] This is by far the best refrigerator we have ever had. We love that this is an American made brand that stands behind their product for warranty matters. It is a beautiful stainless steel refrigerator with the french style doors and pull out freezer door. The water dispenser is located on the inside panel of the left door panel and has a digital display on the inside of the door. This allows you too control the temperature settings for the fridge and freezer. There is so much space that it is perfect for a growing family. We were able to put everything from our original fridge into this one with plenty of room to add our drinks and other items that really did not fit our old fridge. You open the freezer, and it is one door but it offers two drawers inside so that you can organize and neatly have everything accessible to you with out everything being cluttered. If you are looking for a modern, spacious refrigerator, this is it.
Written by a customer while visiting influenster.com