Customer reviews from whirlpool.com
Whirlpool - 31 Cu. Ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
79
4 Stars
17
3 Stars
13
2 Stars
3
1 Star
6
84%of customers recommend this product.
(
49 out of
58)
Customer Reviews for Whirlpool - 31 Cu. Ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Good but can be better
on November 20, 2025
Posted by: Rob25job
from Missouri
[This review was collected as part of a promotion.] Great look, great functions. Three improvements: more shelves for smaller items please; dividing the deli drawer into 2 would be more convenient so you didn’t have to open both of the French doors to access it; the French doors need a shove to close them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible service
on December 18, 2025
Posted by: Julie8
from Newfoundland
[This review was collected as part of a promotion.] Terrible service , I’ve purchased my refrigerator in September The ice machine has not worked since Purchased it, I’m having an awful experience dealing with the warranty. It is now December 18 and one has came to fix my ice Machine , I’ve spent countless hours on the phone and I’m getting nothing but a run around ..
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 23, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with your name, phone number, model and serial number, and full address, including postal code? Please include review ID #881640, so we can look into what happened. Thank you. -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice new additions, but noticeably sticks out more
on October 4, 2025
Posted by: GGRates
from California
[This review was collected as part of a promotion.] We bought this model as a replacement for this same refrigerator from 9 years ago. There are new features added that are improvements, like a better cooling distribution in the upper part, which looks like it will prevent things from freezing when they are crammed in the back. The ice bucket is huge, and the water dispenser inside can be operated with only one hand now. There are more lights inside, and the overall space is larger both in the bottom and top. However, here's the big downside, and it is a big one, it sticks out farther that our last fridge did (the same model). It is at least 2" deeper, which looks bad in our kitchen. I wish we could get a counter depth, but for a family our size that would never work. While I appreciate the updates and the larger space interior, it definitely sticks out and is an eye sore to me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 28, 2025
Posted by: Ballerie
[This review was collected as part of a promotion.] New refrigerator did not work did not get cool neither did freezer work.
Response from whirlpool.comBy Branded Team, Consumer Care, October 31, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829897
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829897
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far I love it
on April 16, 2025
Posted by: elizabethcook12_5812
[This review was collected as part of a promotion.] I got my new whirlpool refrigerator yesterday and so far I love it . There's so much space in it.. it's super cute, there's no noise to it and the controls for it are super simple and modern. It's supposed to be energy efficient but I can't really determine that yet but as of now I love it.
Written by a customer while visiting influenster.com
Customer Rating
5
Go upgrade to this one
on April 21, 2025
Posted by: christinae_5640
[This review was collected as part of a promotion.] This is by far the best refrigerator we have ever had. We love that this is an American made brand that stands behind their product for warranty matters. It is a beautiful stainless steel refrigerator with the french style doors and pull out freezer door. The water dispenser is located on the inside panel of the left door panel and has a digital display on the inside of the door. This allows you too control the temperature settings for the fridge and freezer. There is so much space that it is perfect for a growing family. We were able to put everything from our original fridge into this one with plenty of room to add our drinks and other items that really did not fit our old fridge. You open the freezer, and it is one door but it offers two drawers inside so that you can organize and neatly have everything accessible to you with out everything being cluttered. If you are looking for a modern, spacious refrigerator, this is it.
Written by a customer while visiting influenster.com
Customer Rating
5
We have space for everything a family of 5 would
on April 25, 2025
Posted by: antoinettep23_614
[This review was collected as part of a promotion.] This Whirlpool French door fridge is seriously made for big, busy families like mine. The large capacity is a total game-changer—we finally have space for everything! I love that the compartments are labeled (because yes, I need that kind of help), and the door shelves? They fit THREE rows of sauces. Three! The freezer is super roomy, with a separate pull-out just for ice, and the pizza pocket? Genius. It’s giving organized chaos—but make it cool and functional.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on May 3, 2025
Posted by: hanguyen59_6305
[This review was collected as part of a promotion.] Whirlpool's 36-inch French Door refrigerators cater to a range of preferences and kitchen sizes. Whether you're looking for a spacious model with advanced features or a compact design for a smaller space, there's a Whirlpool refrigerator that fits your needs. Considerablely its model that best suits my household.
No noise.
No noise.
Written by a customer while visiting influenster.com