Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
117
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
84 out of
98)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
2
Ice machine is working as designed.
on October 12, 2025
Posted by: tbone
from St. Paul MN
[This review was collected as part of a promotion.] Purchased 3 weeks ago. Refrigerator never has gotten any colder than 48 degrees. Tech diagnosed the problem as a bad control board. Still waiting on parts. Model is so new that parts aren't available on the continent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424A0KjE or Direct Message on Instagram at http://spr.ly/6426A0KjG, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820779.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is what it is
on October 10, 2025
Posted by: Ricky Bobby
[This review was collected as part of a promotion.] Got this fridge because our Kenmore Elite crapped the bed. Hope this one last longer. Time will tell i guess
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice new additions, but noticeably sticks out more
on October 4, 2025
Posted by: GGRates
from California
[This review was collected as part of a promotion.] We bought this model as a replacement for this same refrigerator from 9 years ago. There are new features added that are improvements, like a better cooling distribution in the upper part, which looks like it will prevent things from freezing when they are crammed in the back. The ice bucket is huge, and the water dispenser inside can be operated with only one hand now. There are more lights inside, and the overall space is larger both in the bottom and top. However, here's the big downside, and it is a big one, it sticks out farther that our last fridge did (the same model). It is at least 2" deeper, which looks bad in our kitchen. I wish we could get a counter depth, but for a family our size that would never work. While I appreciate the updates and the larger space interior, it definitely sticks out and is an eye sore to me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
The fridge has ample capacity.
on October 2, 2025
Posted by: Calr
from Foothills.AB
(This review was collected as part of a promotion.) We have had our fridge for about 3 weeks and it has been performing as expected.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Design
on October 1, 2025
Posted by: Kath75
[This review was collected as part of a promotion.] We purchased this refrigerator two weeks ago and we love it! It is spacious, has a deli drawer perfect for lunch meat and cheeses, fruit and vegetable drawers that slide in and out easily, and adjustable shelves that accommodate all sizes of containers. We really like the design of the interior water dispenser. We had one in our old refrigerator, but this one is sleeker and set at a better angle to refill water bottles and glasses.The freezer is huge! It can easily accommodate a 20 lb.Thanksgiving turkey and all the leftovers that come with a holiday dinner.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good frig. The size is great if you need alot
on September 26, 2025
Posted by: AA1061
[This review was collected as part of a promotion.] Bought as an emergency. The size and look is wonderful. Here's the issues: Doors should close on there own when then get close to closing. The doors just stay open. Call it a new learning curve but could be better. 2nd - the shipping plastic covering that comes on a new unit at unboxing. Terrible. Impossible to remove it all because it is tucked in under seams. You tear is off but it does not remove all of it. Working on the removal of little pieces of plastic for 2 weeks now.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It works.
on September 26, 2025
Posted by: Jenn
[This review was collected as part of a promotion.] It is a refrigerator and it has worked for a month so far. .yay.
Pros: It works. The freezer drawer has a lot of space. The entire frig has a lot of of space.
Cons: Refrigerator: Not enough frig shelves. Not enough ability to adjust/organize the shelves to use the space. Door shelves are not moveable or adjustable. For ALL of that space, the fruit/veggie drawers a very small and the deli drawer is so shallow in height it is almost not worth using. Freezer: The basket drawer for the ice is so close to the top that you can't just reach in for ice. You must open entire drawer, then pull out the ice/top basket drawer to get ice.
Seriously - These things have gotten so expensive. And !! do the designers of these appliances ever use what they design?
I miss my old french door Kenmore. :-\
Pros: It works. The freezer drawer has a lot of space. The entire frig has a lot of of space.
Cons: Refrigerator: Not enough frig shelves. Not enough ability to adjust/organize the shelves to use the space. Door shelves are not moveable or adjustable. For ALL of that space, the fruit/veggie drawers a very small and the deli drawer is so shallow in height it is almost not worth using. Freezer: The basket drawer for the ice is so close to the top that you can't just reach in for ice. You must open entire drawer, then pull out the ice/top basket drawer to get ice.
Seriously - These things have gotten so expensive. And !! do the designers of these appliances ever use what they design?
I miss my old french door Kenmore. :-\
Written by a customer while visiting whirlpool.com
Customer Rating
3
No water filter part number
on September 25, 2025
Posted by: Cec1
from 87 Farrington Point
[This review was collected as part of a promotion.] I can not find the water filter part number for my WRFF3336SZ frig. Your website does not recognize that model number, there is no parts list in the Owners Manual, the dealer does NOT have one in stock to pull his water filter, and I am hesitant to take my new one out since it appears to be working. Your website does list 4 to choose from: #1, #2, #3, & #4 so should I buy one of each & hope one actually fits ?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com