Customer reviews from whirlpool.com
Whirlpool - 31 Cu. Ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
80
4 Stars
17
3 Stars
13
2 Stars
3
1 Star
6
85%of customers recommend this product.
(
50 out of
59)
Customer Reviews for Whirlpool - 31 Cu. Ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
5
Great Appliance
on December 5, 2025
Posted by: PegRed
[This review was collected as part of a promotion.] This is a great appliance, lots of room, lots of light, both the refrigerator as well as the freezer area are a great size. The ice cube size is perfect and I love that the water comes from the inside. As opposed to on the outside of the door. Our fruits and vegetables have stayed so much fresher for a longer period of time I highly recommend This refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quiet but weak door hinges
on December 6, 2025
Posted by: Sprucer
[This review was collected as part of a promotion.] It’s just meh. The large door spaces are nice, and the overall capacity is great. The door cams are weak, so the doors have to be pushed closed all the way every time, and they open with almost no effort. It is quiet so far, which is nice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Reliable
on December 8, 2025
Posted by: RJSS
[This review was collected as part of a promotion.] Have had this refrigerator for 3 weeks. Have enjoyed features as did not want a fully high tech unit.
Written by a customer while visiting whirlpool.com
Customer Rating
5
more storage space more ice capacity control panel
on December 9, 2025
Posted by: john
from Willard Ohio
[This review was collected as part of a promotion.] we replaced our Maytag refrigerator because it failed so glad we chose the whirlpool it has all the features.
whirlpool has made better choices how the features are placed it has more storage space that we love .
whirlpool has made better choices how the features are placed it has more storage space that we love .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge/features for the money
on December 9, 2025
Posted by: Wizbang
[This review was collected as part of a promotion.] Very nice refrigerator, had a little hesitation on how the ice maker is functioning,!only filling about 1/4 full after 5 days?
Written by a customer while visiting whirlpool.com
Customer Rating
4
large capacity
on December 12, 2025
Posted by: Moosh
from McVeytown,Pa. 17051
[This review was collected as part of a promotion.] bought 1 week ago and so far it has been a good choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy with purchase
on December 12, 2025
Posted by: RSSJ
[This review was collected as part of a promotion.] Have had for approx. 1 month. Refrigerator has more space than anticipated. We did not want all the high tech features that were not needed and just makes things more complicated. Temperature seems to be consistent.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on December 12, 2025
Posted by: Mdhamani
from Columbus Ohio
[This review was collected as part of a promotion.] I've had for he fridge for a few weeks now. Installation was a hassle. One installer said my water shut off valve needed replaced. Paid to have that done. Next installe said valve needed to be behind the fridge. 3rd installer finally got the job done. Next the ice maker didn't work. Repair company was sent out to fix a brand new fridge. Now the water doesn't dispense and they need to come and repair that.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
If your water dispenser isn't working, check these common issues:
1. Control Lock Feature:
Problem: The Control Lock is on, preventing dispensing.
Solution: Check the control panel and follow your manual to deactivate the lock.
2. Water Filter Issues:
A. Installation/Clog: A new or recently replaced filter might be improperly installed or a clogged, old filter may be restricting flow.
Solution:
Ensure the filter is securely locked and sealed.
Test: Remove the filter; if water dispenses, the filter was installed incorrectly. Reinstall until it "clicks."
Replacement: Replace your Whirlpool filter every six months or when the indicator light comes on. Use genuine everydrop® water filters for best results.
3. Water Supply Line:
A. Connection: Ensure the connection is 1/4" soft copper or PEX tubing. Maintain a service loop behind the unit.
B. Kinks: Kinks or pinches in the line reduce water flow.
Solution: Pull the fridge out and gently straighten any kinks in the supply line.
4. Water Pressure:
Problem: Low pressure causes slow dispensing, small ice cubes, or no ice.
Solution: Review guide on Ensuring Correct Water Pressure to ensure it meets specifications. Reverse Osmosis (RO) systems can reduce pressure; consult guidelines for RO connection.
5. Dispenser Engagement:
Problem: The dispenser paddle/pad is not fully pressed.
Solution: Ensure your container firmly and fully engages the paddle or pad switch to activate water or ice flow.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 874180
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator.
If your water dispenser isn't working, check these common issues:
1. Control Lock Feature:
Problem: The Control Lock is on, preventing dispensing.
Solution: Check the control panel and follow your manual to deactivate the lock.
2. Water Filter Issues:
A. Installation/Clog: A new or recently replaced filter might be improperly installed or a clogged, old filter may be restricting flow.
Solution:
Ensure the filter is securely locked and sealed.
Test: Remove the filter; if water dispenses, the filter was installed incorrectly. Reinstall until it "clicks."
Replacement: Replace your Whirlpool filter every six months or when the indicator light comes on. Use genuine everydrop® water filters for best results.
3. Water Supply Line:
A. Connection: Ensure the connection is 1/4" soft copper or PEX tubing. Maintain a service loop behind the unit.
B. Kinks: Kinks or pinches in the line reduce water flow.
Solution: Pull the fridge out and gently straighten any kinks in the supply line.
4. Water Pressure:
Problem: Low pressure causes slow dispensing, small ice cubes, or no ice.
Solution: Review guide on Ensuring Correct Water Pressure to ensure it meets specifications. Reverse Osmosis (RO) systems can reduce pressure; consult guidelines for RO connection.
5. Dispenser Engagement:
Problem: The dispenser paddle/pad is not fully pressed.
Solution: Ensure your container firmly and fully engages the paddle or pad switch to activate water or ice flow.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 874180
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com