Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
117
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
84 out of
98)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Interior Water Dispenser - Fingerprint-Resistant Stainless Finish
Customer Rating
2
Disappointment
on December 2, 2025
Posted by: ShC79
from York, Pennsylvania
[This review was collected as part of a promotion.] I purchased the unit mid-November 2025. 3 days after installing the door sensors stopped working, therefore the alarm has been sounding every few minutes since (just over 1 week) The repairman is waiting on parts, but expected 2 days from now. Yesterday the interior water fill station stopped working. I intended to bring this up when the repairs on the sensors are made. I like the size and look of the unit, but I’m terribly disappointed in the reliability and multiple issues. Oh and I almost forgot to mention the gasket around the freezer drawer is peeling at 1 corner.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 856514
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like our new fridge
on December 2, 2025
Posted by: Joe57
from Mountains of North Carolina
[This review was collected as part of a promotion.] We bought this to replace a 25 cubic ft Whirlpool and had no idea that 5 cf would add so much space. We really love this refrigerator. Besides the space there are features that make it really nice. Thice maker and water inside are just a couple that stands out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exactly what I was looking for!
on November 25, 2025
Posted by: AuntNikki
from Salisbury, NC
It’s everything I wanted, and at a fantastic price! Delivery was on time and professional. I really like that the water dispenser, inside the refrigerator, is perfect for filling my large tumblers; my old refrigerator had only a small space to dispense and I ALWAYS spilled water all over. In addition, the drawers are smooth, and everything is well lit. Unit is super quiet. I couldn’t have asked for more in a refrigerator!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on November 24, 2025
Posted by: Mikie
from Hartford New Brunswick
(This review was collected as part of a promotion.) This Whirlpool fridge is the perfect size for us. Deep and spacious on the inside, extra large door baskets that can hold all your needs. Very happy with our purchase. Whirlpool stove is already pre-ordered.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Freezer excells
on November 24, 2025
Posted by: Anonymous
from millersburg, mi
[This review was collected as part of a promotion.] The freezer has some really nice features. Ice maker isreally nice and the freezer is well organized
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Door doesn’t close
on November 23, 2025
Posted by: Tsts
from Ga
[This review was collected as part of a promotion.] Very roomy and nice fridge , however , the French doors and the freezer bottom does not close well. Very easy to leave cracked if not careful . Has an alarm , but doesn’t go off as should.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge
on November 23, 2025
Posted by: Terryliliane
from Mesa, Arizona
[This review was collected as part of a promotion.] We like the fridge. It made some odd sounds at first. We had the repair person here twice. First time they found a loose piece of styrofoam in the back. The second time there was a fan knocking. It’s all been taken care of.
We do have an osmosis system attached to the fridge and therefore removed the filter. Do you sell a plug we can install where the filter would be?
We do have an osmosis system attached to the fridge and therefore removed the filter. Do you sell a plug we can install where the filter would be?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Would be 5 stars without the defects
on November 21, 2025
Posted by: Squeak123
from Vancouver
[This review was collected as part of a promotion.] Love the fridge layout and look, and the internal water dispenser. Unfortunately our fridge came with a bad defect on one of the doors and the other door doesn’t trigger the internal light. Got a service technician finally coming so maybe at least that will be fixed
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com