Customer reviews from whirlpool.com
Whirlpool - 31 Cu.Ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Average customer rating
4.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
70
4 Stars
20
3 Stars
7
2 Stars
4
1 Star
11
77%of customers recommend this product.
(
43 out of
56)
Customer Reviews for Whirlpool - 31 Cu.Ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
5
Outstanding.
on June 24, 2025
Posted by: ErnIe
from South Carolina
[This review was collected as part of a promotion.] It is a very roomy refrigerator and quiet. Works great and looks great. Very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Large capacity
on June 25, 2025
Posted by: Jezzy
[This review was collected as part of a promotion.] I've had this refrigerator for about 2.5 weeks now. I'm not super impressed BUT it is still working. Not at all impressed with the small amount of ice it produces (2 in family). I'm not sure of the few controls; I think they are NOT explained well in the instruction book, so I just left them as they were when it was plugged in. Plus I'm just bummed because this is now the 3rd refrigerator I've had in 8.5 years and one of them was a Whirlpool. So, we'll see how long this one lasts.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome !
on June 26, 2025
Posted by: Holly
[This review was collected as part of a promotion.] Awesome refrigerator, best one I have ever had . Plenty of room , very quiet.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on July 1, 2025
Posted by: TinyMaeJr
[This review was collected as part of a promotion.] I had been watching the price and when it went on sale I purchased it! Love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Buyer Beware Purchasing Any Whirlpool Appliance!
on July 3, 2025
Posted by: Frustrated25
from Kelleys Island, OH
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and it came with one leveling leg. I called Whirlpool and before anything could be done, I had to purchase an extended warranty. After purchasing the warranty, I was able to make a claim with Whirlpool. This requirement pertains to any Whirlpool appliance, prior to making a warranty claim, regardless if it was delivered with a defect. The Service Technician wasn't sure this model had 2 leveling legs or if they are really a stop. It has been over 2 weeks and no resolution. In the meantime I am using shims on the one side. The French doors and bottom freezer door do not close completely by just pushing slightly like my other refrigerators have and require you to push the doors and drawers all the way closed by hand. This is a huge problem. I have verified the refrigerator is level using a level as recommended in the users manual.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 747631
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious
on July 9, 2025
Posted by: Debi
[This review was collected as part of a promotion.] We purchased this refrigerator about one week ago and so far the experience has been good! There is ample room on the interior of this model and it is very quiet. I would have liked more shelves on the doors with more options for adjusting heights. Such a small wish considering this model is otherwise fantastic.We do not hook up the ice maker so I can not put that as part of my review. Seems to have a more even cool throughout the interior. So with the spacious interior, even cooling and running quietly this one checks most of my lists. First time with Whirlpool so I am hoping for a long and happy experience.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 9, 2025
Posted by: Denise
[This review was collected as part of a promotion.] I purchased this appliance three weeks ago. So far the appliance is working great!
Written by a customer while visiting whirlpool.com
Customer Rating
5
36 inch French Door refrigerator
on July 12, 2025
Posted by: drathodace
from Charlotte, NC
[This review was collected as part of a promotion.] This was a great choice selecting French door whirlpool refrigerator. But we have to open both doors to get items out from the vegetable compartment!! It runs quite.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com