Customer reviews from whirlpool.com
Whirlpool - 31 Cu.Ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Average customer rating
4.3
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
88
4 Stars
26
3 Stars
7
2 Stars
5
1 Star
11
81%of customers recommend this product.
(
57 out of
70)
Customer Reviews for Whirlpool - 31 Cu.Ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
5
Cold, love the size of the ice cubes.
on October 10, 2025
Posted by: Lucy59
from Boise, ID
[This review was collected as part of a promotion.] We got our new fridge as a gift. Best fridge ever! Love everything about it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
GOOD REFRIGERATOR
on November 6, 2025
Posted by: Marvie
[This review was collected as part of a promotion.] So far, the refrigerator is great, except I have two issues: The right door does not stay open when you open it fully. So when you have several food items to put in the refrigerator you have to hold the door open with your hip so the door doesn't close before you get your food in. Second issue is the open door alarm, which only sounds 3 times, It is so quiet that unless you are very close to the refrigerator, you won't hear it.
I had a repair person out and there is nothing that can be done about either of these two things.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best refrigerator even
on March 23, 2025
Posted by: Pool lady
[This review was collected as part of a promotion.] I had this refrigerator in my last home, it stayed behind. The best refrigerator ever.
Love all the space in the doors, the deli drawer, ice maker in the freezer
Love all the space in the doors, the deli drawer, ice maker in the freezer
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love Whirlpool appliances!
on May 24, 2025
Posted by: Martster55
[This review was collected as part of a promotion.] I love this fridge! Very roomy and I love the fingerprint resistant exterior!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious but questionable
on November 5, 2025
Posted by: Cautious
[This review was collected as part of a promotion.] Do not lije the vents on the sides nor the fact that it was made in China. Time will tell if it last or not
Written by a customer while visiting whirlpool.com
Customer Rating
2
Icemaker is already not working
on November 10, 2025
Posted by: GWeninOK
from Oklahoma
[This review was collected as part of a promotion.] Love the big interior, but the ice maker has already quit!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 837322.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
36" Whirlpool French Door Frig
on November 13, 2025
Posted by: BudRB
from Albert, Texas
[This review was collected as part of a promotion.] I love the looks of this frig and it has all the features I wanted. I opted for icemaker in the freezer because it can store more ice that way and also creates a huge amount more space in the refrigerator sections by losing the icemaker up top!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome fridge!
on March 18, 2025
Posted by: allieg75_4878
[This review was collected as part of a promotion.] We’re in love this is a huge fridge! This has so many amazing features the ice maker and pizza drawer! The thing is super quiet you don’t hear it running and everything stays super cold!
Written by a customer while visiting influenster.com
