Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Average customer rating
4.4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
159
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
122 out of
139)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
4
on August 14, 2025
Posted by: mike
[This review was collected as part of a promotion.] to early to tell but seems like a good product so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Big and deep
on August 13, 2025
Posted by: Malin
[This review was collected as part of a promotion.] Nice and big.
The only thing i don't like is you can't open the right side drawer without opening the left side door.
The only thing i don't like is you can't open the right side drawer without opening the left side door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 11, 2025
Posted by: huge
[This review was collected as part of a promotion.] We like this refrigerator, but a few tweaks would be good.
-more ability to adjust shelves (the top shelf is not adjustable)
-more ability to adjust door shelves
-the freezer ice bin, the new ice piles up in the back of the bin and has to be pulled forward or it won't make more ice.
-more ability to adjust shelves (the top shelf is not adjustable)
-more ability to adjust door shelves
-the freezer ice bin, the new ice piles up in the back of the bin and has to be pulled forward or it won't make more ice.
This refrigerator and freezer are huge and we love that! Works really well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much space
on August 10, 2025
Posted by: Hannah
from Baltimore, MD
[This review was collected as part of a promotion.] We have had this fridge for a few weeks now and I love it! This was a major upgrade for us. Some of my favorite features include large drawers for fruit/produce; can fit a whole gallon of milk, our Brita water pitcher, and juice all in the doors at once; fits a whole cookie sheet on each shelf or large cale; quick freeze/chill options for days where you are in/out of the fridge/freezer a lot; and no fingerprints on the outside! I also am a major fan of the pizza pocket - this thing holds at least 2-3 thin crust pizzas. The only real "con" for me so far is that while the deli drawer does hold a lot, it can be easy to lose track of things in the back and you need to open both fridge doors to pull out the deli drawer (very minor issue and more of a personal preference anyway).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Low quality
on August 9, 2025
Posted by: Trash
[This review was collected as part of a promotion.] The refrigerator stopped working within 2 months from the date of purchase. Horrible product and extremely low quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 764967
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 8, 2025
Posted by: Grier
from Frostproof, FL
[This review was collected as part of a promotion.] Refrigerator does not work needs 2 parts that are on backorder. New frig that we can't use. My partner is a type 2 Diabetic we need refrigeration. Very dissatisfied with Whirlpool, hasn't worked for over a week and no word on when it will be repaired or replaced. FURIOUS and will spread this poor service information far and wide.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 764416
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on August 5, 2025
Posted by: Cindy
[This review was collected as part of a promotion.] I bought my new refrigerator about a month ago and I absolutely love it! So much room inside the fridge as well as the freezer. Love the large capacity ice bin.
The double doors make it so easy to retrieve things and put them away
The double doors make it so easy to retrieve things and put them away
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Job Whirlpool
on August 4, 2025
Posted by: bgman
from Henrico, Virginia
[This review was collected as part of a promotion.] So far this appliance exceeds my expectations. The quietness is very pleasing to the ears. The doors and drawers operate very smoothly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com