Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
4
Whirlpool refrigerator
on August 23, 2025
Posted by: FRench door
from Warner Robins, Georgia
[This review was collected as part of a promotion.] I failed to notice before the purchase that the refrigerator did not have a covered buttter shelf. I also did not notice that the pull would be a place for crumbs to collect. Otherwise I am pleased with the refrigerator.
[This review was collected as part of a promotion.] Every refrigerator has something you wish was different. Not so with my new French Doors. . . freezer below, refrigerator. I love the way the shelves can be arranged and the freezer below is amazing, especially with the convenient pull out drawer. Actually I am so grateful, because my new refrigerator had to be white and had to fit in the designated space. This one was the only white one that I could find that was in a nearby warehouse and would fit perfectly in the space. it has twice as much usable space as my conked out 23 year old refrigerator had. Love it!
[This review was collected as part of a promotion.] We have only had this refrigerator for a couple weeks but really like it so far. Inside has more room than our previous GE French door. Like the different storage areas in freezer and smaller cubed ice than we had.
[This review was collected as part of a promotion.] Love my new 36-Inch French Door Refrigerator with Ice Maker – 31 cu. ft.! Super spacious and easy to organize with the wide shelves and deep bins. The ice maker works great, and the fridge runs very quiet. Produce stays fresh longer. Stylish, roomy, and reliable — I’m really happy with this purchase!
[This review was collected as part of a promotion.] I bought this a month ago. We've been happy with it. Tons of space! The only complaint that I have would be that the doors do not close very easy on their own.
[This review was collected as part of a promotion.] Right now, I have it as a 3 because my ice maker is not working properly and I can’t get an appointment for another week, which I think is outrageous cause the unit been at my house for almost 2 weeks and I’m already having issues with it. I hope they’re all solved and I don’t have to pay anything, but we’ll see they’ll blame my plumbing or waterline in the house and not the refrigerator.
[This review was collected as part of a promotion.] We are currently having issues with the refrigerator and will not be receiving a service call until 8/21. We are not happy.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 768579 We’re looking forward to hearing from you. Christy T