Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Average customer rating
4.4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
159
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
122 out of
139)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
1
Whirlpool refrigerator faulty ice maker
on September 29, 2025
Posted by: J Goodman
[This review was collected as part of a promotion.] Our Refrigerator is only two weeks old and we have already had problems with the ice maker. We reached out to whirlpool service number just to get put on hold for an hour . We left a call back number and still haven’t received a call back. Highly disappointed in the situation.We would recommend staying away from all whirlpool products under the circumstances we experienced.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 81287
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
It fits
on September 29, 2025
Posted by: B of Fairborn
[This review was collected as part of a promotion.] It fits, working so far so good. It is a little loud.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
features
on September 24, 2025
Posted by: jacqui
from little river sc
[This review was collected as part of a promotion.] I love this product , Ice maker works too slow but I dont use enough ice to make it an issue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 20, 2025
Posted by: Erma46
[This review was collected as part of a promotion.] I have had this refrigerator for less than a month and it has performed flawlessly. It is so spacious in the freezer section and the refrigerator section. The external appearance is sleek and I have not noticed fingerprints or smudges with everyday use. The door storage is wonderful with all the bins. I love it already.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best fridge ever!
on September 17, 2025
Posted by: weigelt
[This review was collected as part of a promotion.] I love our new fridge! Its very spacious and we can easily see all the food in the clear drawers and bins. The doors open and close easily and quietly. The freezer is also spacious and easy to access easy to view contents. LOVE IT!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this fridge
on September 17, 2025
Posted by: tgraves2
[This review was collected as part of a promotion.] Since our purchase a month or so ago we have been more than pleased with our bottom freezer refrgerator. So far it has performed flawlessly. We really like the ability to open/close the left door without having to open the right one. The bottom freezer is very capacious with a shallower second drawer above the lower one. Very easy to access for loading or removing items. EXTREMELY pleased with our purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Frig
on September 12, 2025
Posted by: Brown & Brown
[This review was collected as part of a promotion.] We bought this 2 weeks ago for our office. Seems to be working great except for the ice maker. It takes 4 days to fill the ice bucket, and it is suggested to dump the first 3 buckets to allow water filter to process accordingly. Therefore, no ice is available for our employees.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on September 4, 2025
Posted by: Bren10
from Penetaguishene Ontario
(This review was collected as part of a promotion.) I bought this refrigerator a month ago and I am very pleased with how much space there is inside. The space inside each door shelf is so much more than I had before. Also I like that the freezer has divided compartments.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com