Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Average customer rating
4.4 out of 5
4.4
(233 Reviews)
Open Ratings Snapshot
Rating breakdown 233 reviews
5 Stars
159
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product. 
(
122 out of 139
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
5 out of 5
5
Great fridge
on December 6, 2025
Posted by: Sarah
from Vancouver, BC
(This review was collected as part of a promotion.) Very happy with it. The deli trays are great, and it's well thought out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Very good so far
on December 6, 2025
Posted by: Tiny
[This review was collected as part of a promotion.] I bought the refrigerator a month ago. It has worked as expected. The price was lower than expected. And everything advertised has been great. Only disappointment is that you have to open both doors to get to the fruit and vegetables drawers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Disappointed so far…
on December 4, 2025
Posted by: Bick
from Queens, NY
[This review was collected as part of a promotion.] Ice maker only worked for one week when we bought it; went away for 3 months and when we returned home, ice maker was not working.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Ample space
on November 29, 2025
Posted by: Aircav
from Florida
[This review was collected as part of a promotion.] So far refrigerator is working fine plenty of space in comparison to my 24 ft.³ refrigerator. Hopefully the refrigerator will last a very long time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Ice maker does not make ice
on November 26, 2025
Posted by: Oliver1tgf
from Ohio
[This review was collected as part of a promotion.] 2 months after we purchased this the ice maker stopped working . Contacted a repair shop and the entire element is cracked. They also stated that the fridge was not whirlpool but a GE model skinned as a whirlpool
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareDecember 1, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 849234
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Best refrigerator yet
on November 25, 2025
Posted by: MeTooAlso
from Stateside
[This review was collected as part of a promotion.] After recent failures in a 3 year timeframe of an LG refrig and a GE refrig, the Whirlpool is fantastic.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
SPACIOUS
on November 25, 2025
Posted by: Noyaya
from Louisiana
[This review was collected as part of a promotion.] I purchased this refrigerator this month because my old one went out on me after only 5 years, out of warranty as well. I love the space and style of this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great product and features
on November 22, 2025
Posted by: Dennis123
from Port St Lucie
[This review was collected as part of a promotion.] Bought this last month..so glad I did..absolutely love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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