Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Average customer rating
4.4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
159
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
122 out of
139)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - Black
Customer Rating
4
All in all good buy!
on December 17, 2025
Posted by: Butch113
from Carlisle, PA
[This review was collected as part of a promotion.] I purchased this a few weeks ago and it's up and running. Very spacious and so far seems to be well built, time will tell. Digital temperature setting seems to be off a degree or two. I have it set at 35 vs recommended 37 and it averages about 36. It would be nice if the top tray in the freezer section pulled out when you open the freezer vs having to reach back and pull the top section out each time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Flawed electronic
on December 15, 2025
Posted by: Jooper
[This review was collected as part of a promotion.] Beautiful refrigerator, but the refrigeration in both the refrigerator and freezer both stopped working after six months took the repair team over a week to come out and take a look at it
Response from whirlpool.comBy Branded Team, Consumer Care, December 16, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 877803
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious!
on December 13, 2025
Posted by: BT1303
from Clemmons, NC
[This review was collected as part of a promotion.] The refrigerator fits so well in our kitchen. The space is amazing! It will serve us well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing storage
on December 13, 2025
Posted by: Toni
[This review was collected as part of a promotion.] Loving all the space in both the refrigerator and freezer sections. I can shop sales at our grocers and stock up.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Even better design!
on December 11, 2025
Posted by: hrv85
[This review was collected as part of a promotion.] Excellent refrigerator. We have an earlier model in our kitchen (which is a great refrigerator except for the ice maker, but ice makers are always awful), and the inside design is different and EVEN BETTER. This new one is in our garage and has no ice maker and no water dispenser; the kitchen one has both. We are delighted with both and highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful
on December 11, 2025
Posted by: ac25
[This review was collected as part of a promotion.] I've had this one week and am loving the refrigerator/freezer. I especially love the way the freezer is set up.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful Updgrade
on December 8, 2025
Posted by: MGL3
[This review was collected as part of a promotion.] We are VERY pleased with this refrigerator. Everything about it is an improvement over our old refrigerator. Easy to use controls. Great interior design and lighting. Large freezer space. I have no issues to report nor do I have any suggestions for improvement. THANK YOU Whirlpool!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the soze
on December 7, 2025
Posted by: MD23
[This review was collected as part of a promotion.] I bought this for my new kitchen. The doors do not shut well. The left door have to be shut first then the right. This is somewhat inconvenient. I have to double check that the freezer door is shut as well.seems like it’s just not a smooth closed fit.
Written by a customer while visiting whirlpool.com