Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
5
Capacity
on June 10, 2026
Posted by: Gkj45
[This review was collected as part of a promotion.] I wanted a refrigerator that has the big capacity to meet the needs of my family and this fridge met it.
it also cools well and rarely do I have to throw things out because they have got spoilt earlier than expected.
It also offers for good organization and I have enjoy using it.
it also cools well and rarely do I have to throw things out because they have got spoilt earlier than expected.
It also offers for good organization and I have enjoy using it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Big size horrible ice maker
on April 24, 2026
Posted by: TinaR.
from Az
We have had 3 repair men out for the ice maker. No one can figure out the issue. It is SO loud when filling up and now the door ice maker creeks when it is dispensing like a horror movie. One guy found a leak and one guy found some electrical tape but nothing has fixed it. They all say this refrigerator is so new they have no clue how to fix it. Worse purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6420BBGduQ
Instagram: http://spr.ly/6422BBGdua
Live Chat: http://spr.ly/6424BBGduI (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 952956.
We’re looking forward to hearing from you.
Jacob W.
Facebook: http://spr.ly/6420BBGduQ
Instagram: http://spr.ly/6422BBGdua
Live Chat: http://spr.ly/6424BBGduI (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 952956.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Large capacity is nice!
on March 29, 2026
Posted by: Carguy07
from PA
[This review was collected as part of a promotion.] We appreciate the large capacity of this unit. The new stainless steel finish is an improvement over our older Whirlpool Refrigerator. Finger prints come off easily.
We are very disappointed that the left door does not stay open when using the wide sliding drawer. We have to use our body to push against the door or else you cannot open the drawer. We put in a repair order for this and we were sent some shims. The repairman could not make the door operate properly even with the new shims. This is a problem for us and we hope it can be fixed.
We are very disappointed that the left door does not stay open when using the wide sliding drawer. We have to use our body to push against the door or else you cannot open the drawer. We put in a repair order for this and we were sent some shims. The repairman could not make the door operate properly even with the new shims. This is a problem for us and we hope it can be fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love everything so far
on March 22, 2026
Posted by: clou21
from Utah
[This review was collected as part of a promotion.] It has wonderful storage and everything so far is working great and looking great. I love how it is coated for fingerprints making it easy to clean and look great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very happy with this refrigerator
on March 19, 2026
Posted by: Fl senior
from Florida
[This review was collected as part of a promotion.] This is my first French Door refrigerator - I like it a lot.
The refrigerator gives me much more room and I am still figuring out the best
shelf configuration!
The refrigerator gives me much more room and I am still figuring out the best
shelf configuration!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lovely quiet and spacious refrigerator
on March 16, 2026
Posted by: Louise Lynn
from Lake ozark mo
[This review was collected as part of a promotion.] So happy to have a refrigerator with extra space and is much quieter than my Maytag.
Even though whirlpool makes Maytag refrigerators we had so much trouble with the Maytag and it’s ice maker.
Even though whirlpool makes Maytag refrigerators we had so much trouble with the Maytag and it’s ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the dual icemakers
on March 13, 2026
Posted by: Sybersam717
from Birmingham AL
[This review was collected as part of a promotion.] Bought this two weeks and the only regret I have is that I didnot get the crew to install the refrigerator. My door was not wide enough and had to emoved the doors to get it in. I had a earlier Whirlpool model before but this was a 1/4" larger, but I got it in hookup and it's fine. All I can say is double check your measurements and let the delivery guys install it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 11, 2026
Posted by: Narry
[This review was collected as part of a promotion.] The freezer door is not closing / sealing properly resulting in over freezing and spoiled food. Also more compartments
Would have been better.
Would have been better.
Written by a customer while visiting whirlpool.com