Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1 out of 5
4.1
(209 Reviews)
Open Ratings Snapshot
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product. 
(
102 out of 136
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
5 out of 5
5
Capacity, cooling, icemaking is great on this refr
on August 22, 2026
Posted by: Geek71
[This review was collected as part of a promotion.] Capacity, cooling, icemaking is great on this refrigerator. Much better than my Samsung it replaced.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Left side door
on August 21, 2026
Posted by: not pleased for the money
[This review was collected as part of a promotion.] The left side door will not stay open as it should. Closes in on anyone trying to place items in or get items out. I have had the hinges replaced and the door replaced and it did not help. This alone makes it difficult to give anything better than 2 stars
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 21, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Maytag® Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 24671604.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Love the Refrig but the Ice/Water System Need Work
on August 20, 2026
Posted by: Baba50
[This review was collected as part of a promotion.] We really like the cooling and capacity of our new refrigerator. The lighting inside and side by side feature is nice. While the ice and water dispenser work, it is a bit messy and drippy. You have to put your glass at an unusual angle and it barely fits under where the water comes out. With the ice cube there is a bit of 'spitting' of ice shards. Overall, we were pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on August 14, 2026
Posted by: Good refrigerator
[This review was collected as part of a promotion.] The capacity of the refrigerator is excellent allowing for easy accessibility of the food. The temperature keeps the food fresh. The top icemaker keeps plenty of ice available. There needs to be something below the ice maker/water dispenser to catch drips.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very Functional Refrigerator with Nice Space
on August 8, 2026
Posted by: TWH601
[This review was collected as part of a promotion.] The refrigerator has operated well since installation. I placed thermostats in freezer and refrigerator sections. The temperatures have maintained the settings well. The ice makers are functioning well. The stainless steel is easy to keep clean. The space in both sections have been convenient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Icemaker water fill noise
on August 3, 2026
Posted by: Pat 12
[This review was collected as part of a promotion.] Water fill to icemaker makes loud noise when filling up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on August 2, 2026
Posted by: Elvis‘s customer
[This review was collected as part of a promotion.] Cubic footage is great interior features in dual icemaker are great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Don't Buy!
on August 2, 2026
Posted by: ronr1949
[This review was collected as part of a promotion.] Performance was terrible. It completely ceased to function within two months and service was non-existent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 5, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the cooling issues you’re experiencing with your Whirlpool® Refrigerator. We understand how frustrating this can be, and we want to ensure you receive the support you deserve. Please feel free to reach out to us through any of the following options so we can look into this for you:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24423163.
We’re looking forward to hearing from you.
Marie Q.
Written by a customer while visiting whirlpool.com
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