Customer reviews from whirlpool.com
Whirlpool - 29.58 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.2
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
54
4 Stars
23
3 Stars
8
2 Stars
1
1 Star
8
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Whirlpool - 29.58 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
4
Simple design
on September 6, 2025
Posted by: JoeSimple
from Texas
[This review was collected as part of a promotion.] I like the good old simple design, not overly complicated electronics. The one complain is the noise. Simply endless.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love the size and layout but keeps shutting off
on September 13, 2025
Posted by: Tracee
from Washington
[This review was collected as part of a promotion.] The size and layout of this fridge and freezer is amazing! Great fridge/freezer for a family of boy. Love the dual ice maker as well!! The water dispenser isn’t my favorite as there isn’t much depth to get a cup in. It’s not that big of a deal just have to be a bit more careful not to pull the cup out too soon to prevent dripping. Also, you have to make sure both doors of the fridge are open when pulling out any drawers, which is kind of annoying when in a hurry but just takes some getting used too. Apart from the actual day to day functioning of the fridge and space, my fuse in my breaker keeps popping now which has been a huge inconvenience. My house isn’t that old and have had me previous fridge in the same spot so it shouldn’t be anything electrical on my end. I’ve tried calling whirlpool multiple times but have not been able to get through after registering. The recording states that its training employees so wait time is longer than normal but I also don’t have time to wait day after day for longer periods than a half an hour while working. Now it’s the weekend and they are closed so this has been super frustrating, not fun to get something new and then have it shut off repeatedly. So I’m not confident in rating the quality yet. I know things happen here and there but to not be able to even get through to the company to get this resolved, especially after signing up and paying for the warranty, is really frustrating to not be even able to get through for help. Hopefully I can get this resolved quickly and will end up being a great fridge in the end but so far I’m just really not sure about the quality and customer service yet. To be determined…
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very happy!
on September 15, 2025
Posted by: Jlynn84
from Michigan
[This review was collected as part of a promotion.] We got this a few weeks ago and are very satisfied with our purchase. The only drawback is it took quite awhile to make ice, and even though we ran water(over 3 gallons) through the water dispenser it still tasted like plastic for a few days. Overall we are really satisfied with our purchase. .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on September 16, 2025
Posted by: TiredoftheTropics
from Lakeland Fl
[This review was collected as part of a promotion.] So far it’s a nice fridge with lots of room just not enough freezer space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Big New Fridge
on September 19, 2025
Posted by: Pxkatz
from Fountain Hills AZ
[This review was collected as part of a promotion.] I purchased this earlier this month and I am very pleased with the capacity, function, and appearance of this, model.
This replaced a side-by-side I owned previously, and because we bought a, larger model, there is now PLENTY of room both in the fridge and the freezer for everything we need. The sliding top drawer allows us to see everything in the freezer,
The shelves in the fridge are well designed and flexible enough to allow me to put everything where I want it to be. I would have rated this 5 stars, except the ice dispenser in the door doesn't quite work as I expected .
This replaced a side-by-side I owned previously, and because we bought a, larger model, there is now PLENTY of room both in the fridge and the freezer for everything we need. The sliding top drawer allows us to see everything in the freezer,
The shelves in the fridge are well designed and flexible enough to allow me to put everything where I want it to be. I would have rated this 5 stars, except the ice dispenser in the door doesn't quite work as I expected .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A must have
on September 20, 2025
Posted by: CDC68
from Union KY
[This review was collected as part of a promotion.] Love the capacity and storage options this refrigerator provides. Top and bottom ice makers are great as well, especially with our family size
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice buckets!
on September 20, 2025
Posted by: Vick
from Farwell, Mi
[This review was collected as part of a promotion.] Love this huge refrigerator. Love whirlpool appliances, which out lasts all others!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on September 28, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We love the size and features but after three days the freezer was still not working. The whirlpool technician came out and determined it was a sealed component from the factory. That requires a different certified technician to come out. I thought i was buying a quality product
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 803225.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com