Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
5
Room for everything and everything in reach
on June 25, 2026
Posted by: Homeowner2026
[This review was collected as part of a promotion.] What's not to like? Two ice makers. As much interior room as a small house. Easy access as doors open wide. Deep door compartments on the right especially hold tons. First fridge I've had with a pull-out lower drawer freezer. Seemed weird at first but I like it. Overall, room for everything and everything is accessible. Black stainless steel has an modern look and matches our other black kitchen appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best buy!
on June 23, 2026
Posted by: BZLSWA
[This review was collected as part of a promotion.] I bought Whirlpool 30 cu. ft. French Door Refrigerator with Dual Ice Makers in December 2025 to replace the aged Samsung fridge. The new Whirlpool fridge is sapcious, super quiet, and works perfect and worryfree. So far no any hassle at all. It is not fancy, no high tech features, but just reliable, dependentable, and worry free. Just I want.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
DOOR AJAR!!!!
on June 22, 2026
Posted by: Jakacia
This fridge was bought and installed 10onyha ago. The door ajar alarm goes off at least 12 times per day even with the doors shut. We wipe all the seals, open and shut, do everything we can think of but it continues to alarm. Eventually we do something that make it go off so we believe it will work next time but it never does. Not sure where the door sensors are, theres no button that shuts light off. We dont have a clue.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 24, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help with information on issues that can occur in your Refrigerator.
https://producthelp.whirlpool.com/Product_Help_Page?model=WRFF3736SZ
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 979479.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on issues that can occur in your Refrigerator.
https://producthelp.whirlpool.com/Product_Help_Page?model=WRFF3736SZ
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 979479.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the Color!
on June 22, 2026
Posted by: JTDM
[This review was collected as part of a promotion.] We have been very pleased with the performance so far. The color of the refrigerator was the deciding factor for me. It is a perfect look for our new build. My husband wanted ice and water available in the door with the extra ice feature. He has been pleased. The only negative has been the added weight from the ice/water in the door results in the door not remaining open when you try to get things out of the refrigerator shelves or drawers. It tries to close on you due to the added weight. It can be frustrating, but by pulling out one of the bottom drawers to force it to stay open has been my work around.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great capacity. A lot of ice...
on June 22, 2026
Posted by: Jnight1
[This review was collected as part of a promotion.] Great refrigerator with huge capacity and dual ice makers which really helps for daily use with multiple fillings of thermoses for sports. Only drawback is the water filter requires changing faster than advertised.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy so far
on June 21, 2026
Posted by: Arthur Dent
[This review was collected as part of a promotion.] Accessibility is great: The top shelf, particularly turns out to be easy to use, all the way ack.
Cooling is fine, too. Slightly colder than our previous Whirlpool french door machine. Ice is harder, too and ice cream is a it stiffer. That's also good.
Cooling is fine, too. Slightly colder than our previous Whirlpool french door machine. Ice is harder, too and ice cream is a it stiffer. That's also good.
Harder to access the interior ice reserve: one more door to open. But levers for water and ice (exterior) are improved.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
All around good buy - utilizing new features well
on June 18, 2026
Posted by: TedCh
[This review was collected as part of a promotion.] Excellent design for internal shelving - no wasted space due to ice makers like other refrigerators. Freezer arrangement allows for high use and low use sections. Ice within the freezer is handy for filling ice buckets and coolers. Water filter is impressive, offering clean and distinctly clear water without impurities (visibly clearer than water from the tap)
Would definitely purchase this same model again - it keeps temperature properly within the entire space, no hot spots or cold spots.
This is the second Whirlpool we have owned over 20 years, so our high expectations have been met and exceeded - so far (6 months of ownership)
Would definitely purchase this same model again - it keeps temperature properly within the entire space, no hot spots or cold spots.
This is the second Whirlpool we have owned over 20 years, so our high expectations have been met and exceeded - so far (6 months of ownership)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
value purchase
on June 16, 2026
Posted by: BuilderMSM
[This review was collected as part of a promotion.] All the features true as presented. Ice regenerates relatively quickly, temperatures are consistent throughout. Good value for the price.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com