Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
4
Love the large size
on August 27, 2025
Posted by: Gramps
from Sandy, Oregon
[This review was collected as part of a promotion.] We have had this refrigerator for about two weeks. Listed below are the things I have noticed:
Does not have a an external light you can push on, only when you get water/ ice
Does not have door alarm when doors are not fully closed
Does not have self-closing doors. They have to be pushed closed
The top shelf in the freezer is awkward to pull out
Ice maker door does not stay open wide enough to pull meat drawer out
Does not have a an external light you can push on, only when you get water/ ice
Does not have door alarm when doors are not fully closed
Does not have self-closing doors. They have to be pushed closed
The top shelf in the freezer is awkward to pull out
Ice maker door does not stay open wide enough to pull meat drawer out
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge with Two Ice Makers
on August 27, 2025
Posted by: Wayne
[This review was collected as part of a promotion.] We bought this last month and have loved it so far. We like the two ice makers and the water dispenser is nicer than our previous fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Uneven doors
on August 26, 2025
Posted by: Vegas
from Las Vegas
[This review was collected as part of a promotion.] Delivered with uneven doors (left side lower than right). Slightly corrected using leveling leg, but this results in entire refrigerator not being level (used a level to check both floor and refrigerator for plum). Looking at the hinge shows that it is not level as if not properly installed or the door is too heavy for the hinge. This also seems to result in the left door not staying opened when getting items out of the refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 27, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421fNaT7 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422fNaTC or Instagram http://spr.ly/6423fNaTh. When responding, please include your contact information and reference Case # 784864.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421fNaT7 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422fNaTC or Instagram http://spr.ly/6423fNaTh. When responding, please include your contact information and reference Case # 784864.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on August 20, 2025
Posted by: Amruss
from Boone, Iowa
[This review was collected as part of a promotion.] Received this model as a warranty replacement. They sent me the newer model as the original was no longer available. I love this refrigerator. The dual ice maker is great and I can fit my water bottle in the front of the door to refill it. The space in the refrigerator is great too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious
on August 20, 2025
Posted by: Rahrah
[This review was collected as part of a promotion.] The Information we t with the appliance IS NOT very easy to understand. I learned more on utube. The fridge is large, love the freezer with the dividers. The upper icemaker is currently not working.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love ice maker in freezer!
on August 18, 2025
Posted by: Tish
[This review was collected as part of a promotion.] I love the second Ice-maker. I also love the amount of room in the refrigerator. Disappointed that the crisper drawers does not have humidity controls. I guess this was something I should’ve seen when looking at the refrigerator. At times the water dispenser on the door leaks and I have to wipe it up. I I wish I could adjust the door alarm because five minutes seems like a long time to have the door open before the alarm goes off. I just got this refrigerator so I’m gonna give myself time to get used to it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor design and Disinterested manufacturer
on August 14, 2025
Posted by: WPH1
[This review was collected as part of a promotion.] The left door will not stay open. It moves back towards the closed position without fully closing no matter how far you open it. The right door does stay in whatever position it’s opened to and the refrigerator has been confirmed to be level fro left to right as well as front to back. Whirlpool doesn’t seem to be interested in correcting this when I reported it to them.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 768210
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 768210
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to clean. Great feature
on August 3, 2025
Posted by: MDS53
[This review was collected as part of a promotion.] Not sure about bottom freezer but find we like it much better than side by side. Good purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com